Hi [email] , Good day! Please help with the below concerns: 1. Any update from your HQ for the findings regarding the issue of one of our machine with high cycle time (almost doubled) compared to other machine? AXI machine Serial No.: 0201420-201 1. Also the other issue that I mentioned to you last time is regarding the conversion of the output file of the AXI machine, it is inconsistent sometimes it takes up to 5 minutes to convert the file that is why it also takes long time to release the units in our shop floor. Below is the illustration of the conversion of the output file. Is the conversion of the output file uses an App? We need your immediate support on how to resolve this issue in order for us to fully use our shop floor system. [email] Regards, Delson --------------------------------------------------------------------------------------------------------------------------------------------------------------- This email contains confidential or legally privileged information and is for the sole use of its intended recipient. Any unauthorized review, use, copying or distribution of this email or the content of this email is strictly prohibited. If you are not the intended recipient, you may reply to the sender and should delete this e-mail immediately. ---------------------------------------------------------------------------------------------------------------------------------------------------------------
Conversation
Engineer and customer thread
38 messages
CE
Claudio EcheverriaOmron reply | Dec 2, 2025 at 6:06 PM
Hi Jeff 0201 Machine is waiting to complete Output Inspectiont Result 0321 Machine complete Output Inspection Result after finish the inspection Please check the network speed on machine 0201. I remember that some cables had issues before, and the communication improved after replacing the Ethernet cables. Regards Claudio E.
Hi Jeff, Could you share the other logs? EventErrorLogE MechaInterface Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.]
Dear Francisco, Please see attached file for #0201 Machine logs. Thank you. As of now the status of the 0201 Machine , we change the AXI server (10.49.181.31) to the another AXI server (10.49.181.32) to see if there's a changes of the network speed but the result is same. And according to our Network and Server team there's no problem with the network speed ,they didn't see any Network traffic. [cid:71a35033-cebe-431c-9489-d90d13e6d3ea] ________________________________
Francisco VillalpandoOmron reply | Dec 16, 2025 at 10:59 AM
Hello Delson, 1.-Could you please copy to the machine in question the attached file, change the file extension from .txt to .bat and the double click on it. It will open a CMD window, send us an screenshot to confirm GPU board configuration. 2.-Regarding the output file, we previously held a meeting with Jeff and Olivia to discuss this matter. It is likely that the software used to convert the file contains certain bugs; however, we no longer have the capability to address them, as the developer who implemented the solution has since left the company. We offered Wistron the option to receive the source code so that it could be modified by your local IT team, but we did not receive a response from Olivia. For your reference, the file conversion software was developed using Python. Thank you Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
C
CustomerCustomer reply | Dec 16, 2025 at 11:00 AM
Private
Sorry, I am out of the office. Please contact the ff: Proxy: Feljhun Anonuevo & Delson Reyes
C
CustomerCustomer reply | Dec 16, 2025 at 12:43 PM
Hi [email] , For item#1 let get details and feedback to you later. For item#2, can you send me the source code of the app and let me check with our IT if they could help to check it. Regards, Delson
freshdesk-inline-150142543537.png
C
CustomerCustomer reply | Dec 16, 2025 at 1:15 PM
Hi [email] , Good day! Please see below details from the AXI#1 machine of line 8 with issue of high cycle time. [email] Regards, Delson
Francisco VillalpandoOmron reply | Dec 16, 2025 at 4:30 PM
Hello Delson, Thanks for sharing the screenshot, it indicates the GPU board is proper configured, this was one of the recommendation from Omron Japan. They are also recommending us to replace GPU Board (Nvidia RTX 5000) however before doing that I'd like to request your help to make a quick test. On the machine with problems go to Service Mode, Inspection Output setting and temporary disable all the options (see attached image), then inspect a board and let me know if cycle time improves. After the test is done, re-enable the inspection output. On the attached Zip file, you can find the Python code and the .exe is currently working in Wistron, to run this software a task was created on the task manager ad every 5 minutes it runs and convert the files, I think if you can figure out how to run it when a new CSV file is created by the AXI or Review station it will help you to fix the current issue. Best regards Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
freshdesk-inline-150142580434.png
FV
Francisco VillalpandoPrivate note | Dec 16, 2025 at 5:11 PM
Private
Tickets with IDs 1651641 is merged into this ticket.
FV
Francisco VillalpandoPrivate note | Dec 16, 2025 at 5:11 PM
Private
Merged from ticket 1651641 Subject: Inspection time increase on AXI #0201 Description: Dear Claudio, Please see attached file for xraytracelog for the 0201 machine with higher inspection time and the 0321 with normal inspection time. This is the one that I mention to you by whatsapp , currently we encountered very slow inspection time on the AXI machine#1 in Line 8 . But the other machine is normal. Could you please help me to check where the AXI spending more time. Thank you so much. --------------------------------------------------------------------------------------------------------------------------------------------------------------- This email contains confidential or legally privileged information and is for the sole use of its intended recipient. Any unauthorized review, use, copying or distribution of this email or the content of this email is strictly prohibited. If you are not the intended recipient, you may reply to the sender and should delete this e-mail immediately. ---------------------------------------------------------------------------------------------------------------------------------------------------------------
freshdesk-inline-150140682732.png
C
CustomerCustomer reply | Dec 16, 2025 at 7:57 PM
Hi [email] , Good day! “On the machine with problems go to Service Mode, Inspection Output setting and temporary disable all the options (see attached image), then inspect a board and let me know if cycle time improves. After the test is done, re-enable the inspection output.” I believed this was already been done by Claudio when he remote the machine last Friday, and we still have the same issue. Regards, Delson
Francisco VillalpandoOmron reply | Dec 17, 2025 at 11:35 AM
Hello Delson, You are right, this is has been performed by Claudio, next step would be to swap GPU board (Nvidia Quadro RTX 5000) from other machine. You can also confirm if the machine has 32GB of Ram at least. Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
C
CustomerCustomer reply | Dec 17, 2025 at 1:18 PM
Hi [email] , Good day! I will check the details and see if we can swap the GPU from other machine. Regards, Delson
freshdesk-inline-150142726148.png
1 tiny or repeated image hidden.
C
CustomerCustomer reply | Dec 19, 2025 at 7:24 PM
Hi [email] , Good day! Yes the AXI#1 in line 8 had 32GB memory. We also tried to swap the GPU (RTX 5000) to other machine but still we have the same issue the inspection time is still high. Also we tried to swap the memory cards from other machine, but still the same issue. Please see below image. [email] Can you help us what would be the next step, or can you further check the machine in order to resolve the issue. Hoping for our soonest response and support. Regards, Delson
Hi Delson, I'm going to connect to the AXI to monitor it for a while. Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.]
Hi Delson, I have found some differences (0201 VS 0321). When can I stop the machine to run tests? Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.]
Hi [email] , Initially can you share you findings so we can also validate. If you can still remote, just let me know or message me in Whatsapp, I sent you a message earlier. Regards, Delson
Hi Delson, These options are different. INSPECTION_VOLUME_LOCAL_OUTPUT LOGIC_SLICE_JPEG_IMG_OUTPUT LOGIC_SLICE_JPEG_IMG_OUTPUT_FAULT_ONLY VT_STATUS_TEMP_STOP Just to confirm. - Is it just a specific program or a general problem? You could try another program if it is the program. - Has it been happening since the latest version update or before? Do you have the times from before the upgrade? - What model of computer is it (Dell 78XX, Lenovo)? Please check the following: - Check the BIOS level Check whether C-State is enabled Check whether Power Management is set to power-saving mode - If you replaced the GPU board, replace the graphics card as well. Have you changed the PCI-E port in the tests? - Finally, try changing your PC to see if that makes a difference. Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.]
Francisco VillalpandoOmron reply | Dec 29, 2025 at 5:24 PM
Hello Delson, additional to Ruben's recommendation, could you please delete all the files inside C:\Program Files\Omron\VT-X750\Logs, Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
C
CustomerCustomer reply | Jan 2, 2026 at 12:19 PM
Hi [email] , Good day! Last Monday (Dec. 29-30), we changed the whole PC of the AXI#1 of line 8 and Claudio helped us to checked and configured the PC. And based on the simulation and testing of the machine using the Lenovo PC, the cycle time went back to the normal time, which means the changed of PC used in the machine corrected the issue of high cycle time of the AXI#1 machine of line 8. As discussed to Claudio, he will help us again today to remote and further troubleshoot the PC with issue, which we transferred to the AXI#3 machine of line 9. We already configured the COM ports, and during the testing of the machine, the cycle time of this became also high. Regards, Delson
RD
Ruben DominguezPrivate note | Jan 2, 2026 at 4:07 PM
Private
Tickets with IDs 1669171 is merged into this ticket.
RD
Ruben DominguezPrivate note | Jan 2, 2026 at 4:07 PM
Private
Merged from ticket 1669171 Subject: Delivery Status Notification (Failure) Description: An error occurred while trying to deliver the mail to the following recipients: [email] Reporting-MTA: dns; amazonses.com Action: failed Remote-MTA: dns; amazonses.com Final-Recipient: rfc822; [email] Diagnostic-Code: Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Developer Guide at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html Status: 5.1.1 ----- Original message ----- From:AOI Tech Support - MX [email] CC:null Date:Fri, 02 Jan 2026 17:19:40 +0000 Subject:New Reply Received - AXI Concerns Hi Francisco Javier Villalpando, The customer has responded to the ticket. AXI Concerns Ticket comment Hi [email] Good day! Last Monday (Dec. 29-30), we changed the whole PC of the AXI#1 of line 8 and Claudio helped us to checked and configured the PC. And based on the simulation and testing of the machine using the Lenovo PC, the cycle time went back to the normal time, which means the changed of PC used in the machine corrected the issue of high cycle time of the AXI#1 machine of line 8. As discussed to Claudio, he will help us again today to remote and further troubleshoot the PC with issue, which we transferred to the AXI#3 machine of line 9. We already configured the COM ports, and during the testing of the machine, the cycle time of this became also high. Regards, Delson From: AOI Tech Support - MX Sent: Monday, December 29, 2025 3:25 PM To: Delson Reyes/WMX/Wistron Cc: LUIS.LUJAN ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron ; Jason C Chang/WMX/Wistron ; [email] [email] CLAUDIO.ECHEVERRIA Subject: Re: AXI Concerns [Case: 1661119] Hello Delson, additional to Ruben's recommendation, could you please delete all the files inside C:\Program Files\Omron\VT-X750\Logs, Francisco Villalpando Engineering Supervisor Direct: +[phone] [email] On Wed, 24 Dec at 12:37 PM , AOI Tech Support - MX wrote: Hi Delson, These options are different. INSPECTION_VOLUME_LOCAL_OUTPUT LOGIC_SLICE_JPEG_IMG_OUTPUT LOGIC_SLICE_JPEG_IMG_OUTPUT_FAULT_ONLY VT_STATUS_TEMP_STOP Just to confirm. - Is it just a specific program or a general problem? You could try another program if it is the program. - Has it been happening since the latest version update or before? Do you have the times from before the upgrade? - What model of computer is it (Dell 78XX, Lenovo)? Please check the following: - Check the BIOS level Check whether C-State is enabled Check whether Power Management is set to power-saving mode - If you replaced the GPU board, replace the graphics card as well. Have you changed the PCI-E port in the tests? - Finally, try changing your PC to see if that makes a difference. Best Regards From: Delson Reyes/WMX/Wistron Sent: Tuesday, December 23, 2025 5:52 PM To: Ruben Dominguez / OEI-MX ; AOISupport-MX-A ; Francisco Villalpando / OEI ; Claudio Echeverria / OEI-MX Cc: Luis Lujan / OEI-MX ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron ; Jason C Chang/WMX/Wistron Subject: RE: AXI Concerns [Case: 1661119] Hi [email] Initially can you share you findings so we can also validate. If you can still remote, just let me know or message me in Whatsapp, I sent you a message earlier. Regards, Delson From: [email] Sent: Tuesday, December 23, 2025 12:42 PM To: Delson Reyes/WMX/Wistron ; [email] [email] CLAUDIO.ECHEVERRIA Cc: LUIS.LUJAN ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron ; Jason C Chang/WMX/Wistron Subject: RE: AXI Concerns [Case: 1661119] Hi Delson, I have found some differences (0201 VS 0321). When can I stop the machine to run tests? Best Regards From: Ruben Dominguez / OEI-MX Sent: Tuesday, December 23, 2025 10:53 AM To: Delson Reyes/WMX/Wistron ; AOISupport-MX-A ; Francisco Villalpando / OEI ; Claudio Echeverria / OEI-MX Cc: Luis Lujan / OEI-MX ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron ; Jason C Chang/WMX/Wistron Subject: RE: AXI Concerns [Case: 1661119] Hi Delson, I'm going to connect to the AXI to monitor it for a while. Best Regards From: Delson Reyes/WMX/Wistron Sent: Tuesday, December 23, 2025 9:20 AM To: AOISupport-MX-A ; Francisco Villalpando / OEI ; Claudio Echeverria / OEI-MX Cc: Ruben Dominguez / OEI-MX ; Luis Lujan / OEI-MX ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron ; Jason C Chang/WMX/Wistron Subject: RE: AXI Concerns [Case: 1661119] Hi [email] / @CLAUDIO.ECHEVERRIA, Good day! Any update on this matter, we really need your help in order to resolve this issue. Regards, Delson From: Delson Reyes/WMX/Wistron Sent: Friday, December 19, 2025 5:24 PM To: 'AOI Tech Support - MX' ; [email] Cc: CLAUDIO.ECHEVERRIA ; [email] LUIS.LUJAN ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron Subject: RE: AXI Concerns [Case: 1661119] Hi [email] Good day! Yes the AXI#1 in line 8 had 32GB memory. We also tried to swap the GPU (RTX 5000) to other machine but still we have the same issue the inspection time is still high. Also we tried to swap the memory cards from other machine, but still the same issue. Please see below image. Can you help us what would be the next step, or can you further check the machine in order to resolve the issue. Hoping for our soonest response and support. Regards, Delson From: AOI Tech Support - MX Sent: Wednesday, December 17, 2025 9:36 AM To: Delson Reyes/WMX/Wistron Cc: CLAUDIO.ECHEVERRIA ; [email] LUIS.LUJAN ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron ; [email] Subject: Re: AXI Concerns [Case: 1661119] Hello Delson, You are right, this is has been performed by Claudio, next step would be to swap GPU board (Nvidia Quadro RTX 5000) from other machine. You can also confirm if the machine has 32GB of Ram at least. Francisco Villalpando Engineering Supervisor Direct: +[phone] [email] On Tue, 16 Dec at 6:57 PM , Delson Reyes/WMX/Wistron wrote: Hi [email] Good day! “On the machine with problems go to Service Mode, Inspection Output setting and temporary disable all the options (see attached image), then inspect a board and let me know if cycle time improves. After the test is done, re-enable the inspection output.” I believed this was already been done by Claudio when he remote the machine last Friday, and we still have the same issue. Regards, Delson From: AOI Tech Support - MX Sent: Tuesday, December 16, 2025 2:31 PM To: Delson Reyes/WMX/Wistron Cc: CLAUDIO.ECHEVERRIA ; [email] LUIS.LUJAN ; Jeff Rodriguez/WMX/Wistron ; Feljhun Anonuevo/WMX/Wistron ; Manuel Cubero/WMX/Wistron ; [email] Subject: Re: AXI Concerns [Case: 1661119] Hello Delson, Thanks for sharing the screenshot, it indicates the GPU board is proper configured, this was one of the recommendation from Omron Japan. They are also recommending us to replace GPU Board (Nvidia RTX 5000) however before doing that I'd like to request your help to make a quick test. On the machine with problems go to Service Mode, Inspection Output setting and temporary disable all the options (see attached image), then inspect a board and let me know if cycle time improves. After the test is done, re-enable the inspection output. On the attached Zip file, you can find the Python code and the .exe is currently working in Wistron, to run this software a task was created on the task manager ad every 5 minutes it runs and convert the files, I think if you can figure out how to run it when a new CSV file is created by the AXI or Review station it will help you to fix the current issue. Best regards Francisco Villalpando Engineering Supervisor Direct: +[phone] [email] 1661119:2549832 1661119:2549832 --------------------------------------------------------------------------------------------------------------------------------------------------------------- This email contains confidential or legally privileged information and is for the sole use of its intended recipient. Any unauthorized review, use, copying or distribution of this email or the content of this email is strictly prohibited. If you are not the intended recipient, you may reply to the sender and should delete this e-mail immediately. --------------------------------------------------------------------------------------------------------------------------------------------------------------- WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. https://omronelectronicsllc.freshdesk.com/helpdesk/tickets/1661119
Claudio EcheverriaOmron reply | Jan 5, 2026 at 6:16 PM
Hello Delson Can you help me with the next actions: 1.-Check the BIOS settings, attached you can find the instructions. 2.-Check the PCI-e connection of GPU at PC, if there is other port available try to change the GPU there. Regards Claudio E.
freshdesk-inline-150144497878.png
RD
Ruben DominguezPrivate note | Jan 7, 2026 at 1:11 AM
Private
Tickets with IDs 1670427 is merged into this ticket.
RD
Ruben DominguezPrivate note | Jan 7, 2026 at 1:11 AM
Private
Merged from ticket 1670427 Subject: Delivery Status Notification (Failure) Description: An error occurred while trying to deliver the mail to the following recipients: [email] [email] [email] [email] Reporting-MTA: dns; amazonses.com Action: failed Remote-MTA: dns; amazonses.com Final-Recipient: rfc822; [email] Diagnostic-Code: Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Developer Guide at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html Status: 5.1.1 Action: failed Remote-MTA: dns; amazonses.com Final-Recipient: rfc822; [email] Diagnostic-Code: Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Developer Guide at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html Status: 5.1.1 Action: failed Remote-MTA: dns; amazonses.com Final-Recipient: rfc822; [email] Diagnostic-Code: Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Developer Guide at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html Status: 5.1.1 Action: failed Remote-MTA: dns; amazonses.com Final-Recipient: rfc822; [email] Diagnostic-Code: Amazon SES did not send the message to this address because it is on the suppression list for your account. For more information about removing addresses from the suppression list, see the Amazon SES Developer Guide at https://docs.aws.amazon.com/ses/latest/DeveloperGuide/sending-email-suppression-list.html Status: 5.1.1 Received: from mail-us1.freshemail.io (mail-us1.freshemail.io [34.198.193.174]) by email-smtp.amazonaws.com with SMTP (SimpleEmailService-d-0331M9N3H) id NkBsEv21MfwnTM0wIM6e; Mon, 05 Jan 2026 23:16:04 +0000 (UTC) MIME-Version: 1.0 X-Received: from ip-172-16-25-46.ec2.internal (EHLO freshdesk.com) ([172.16.25.46]) by smtpout.freshdesk.com (Freshworks SMTP Server) with ESMTPA ID 4856323a.; Mon, 05 Jan 2026 23:16:03 +0000 (UTC) Date: Mon, 05 Jan 2026 23:16:03 +0000 From: AOI Tech Support - MX Reply-To: AOI Tech Support - MX To: [email] Cc: [email] [email] [email] [email] [email] [email] [email] [email] Message-ID: < [email] In-Reply-To: References: , , < [email] Subject: Re: AXI Concerns [Case: 1661119] Content-Type: multipart/mixed; boundary="--==_mimepart_695c4633b6c13_24f600181119e8"; charset=UTF-8 Content-Transfer-Encoding: 7bit sent-on: 2026-01-05 23:16:03 +0000 X-FUP-PRIORITY: 5
C
CustomerCustomer reply | Jan 8, 2026 at 2:20 PM
Hi @CLAUDIO.ECHEVERRIA / [email] , As mentioned to you last time, regarding the AXI PC with issue of high cycle time, we changed or swapped the position of the RTX 5000 and P400 GPU and based on the initial testing, the cycle time came back to normal. But yesterday with the continuous monitoring of the performance of the machine, it suddenly returned again with the high cycle time. Please give us any options on how to resolve this issue. But as mentioned earlier, please send us Quotation of the Lenovo PC. Because the PC with issue is the only Dell PC being used in all of the Omron AXI machines. But if you have service PC that you can lend us much better so that we can maximize the utilization of the machine. Regards, Delson
Francisco VillalpandoOmron reply | Jan 13, 2026 at 12:18 PM
Hello Delson, Did you get the quote for the new PC? Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
C
CustomerCustomer reply | Jan 13, 2026 at 12:18 PM
Private
Dear sender, I am out of office due to: (X) business trip () workshop / training / meeting / exhibition () leave / holiday / Vacation E-mails will ( ) neither be read nor forwarded (X) only be read occasionally However, if you need urgent assistance, please contact [email] . Thanks
C
CustomerCustomer reply | Jan 13, 2026 at 12:18 PM
Private
Dear sender, I am out of office due to: () business trip () workshop / training / meeting / exhibition (x) leave / holiday / Vacation E-mails will ( ) neither be read nor forwarded (X) only be read occasionally However, if you need urgent assistance, please contact [email] . Thanks
C
CustomerCustomer reply | Jan 13, 2026 at 2:56 PM
Hi [email] / @LUIS.LUJAN , Good day! Not yet, please help to provide the Quotation for the Lenovo PC for the AXI machines. Also can you provide us the detailed specifications of the Lenovo PC that we are currently using in the AXI machines. Hoping for your soonest response and usual support. Thanks Regards, Delson
freshdesk-inline-150145582460.png
FV
Francisco VillalpandoOmron reply | Jan 13, 2026 at 5:44 PM
Hello Delson, Luis will share the quote shortly, you can find PC specification on Dell Webpage. Check the next link using Tag#18LFS23 https://www.dell.com/en-us/shop/pfydresults/252647/18LFS23 Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
C
CustomerCustomer reply | Jan 14, 2026 at 12:56 PM
Hi [email] , Good day! I would like to follow up the quotation for the Lenovo PC for the AXI machine. And also the detailed specifications of the Lenovo PC, the link that you shared yesterday was for the Dell PC. Hoping for your soonest response and support. Thanks Regards, Delson
1 tiny or repeated image hidden.
C
CustomerCustomer reply | Jan 14, 2026 at 1:06 PM
Hi Delson, Please find attached our quote for the Lenovo PC. If you have any questions please do not hesitate to contact us. Saludos cordialmente / Best Regards / よろしくお願いします [This is Luis Lujan's card. Their email is [email] Their phone number is +52 [phone].]
freshdesk-inline-150145744376.png
1 tiny or repeated image hidden.
FV
Francisco VillalpandoOmron reply | Jan 15, 2026 at 2:52 PM
Hello Delson, This is the Spec Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
freshdesk-inline-150145941022.png
C
CustomerCustomer reply | Jan 15, 2026 at 2:53 PM
Private
Dear sender, I am out of office due to: (X) business trip () workshop / training / meeting / exhibition () leave / holiday / Vacation E-mails will ( ) neither be read nor forwarded (X) only be read occasionally However, if you need urgent assistance, please contact [email] . Thanks
C
CustomerCustomer reply | Jan 15, 2026 at 2:53 PM
Private
Dear sender, I am currently out of the office due to (x) business trip () workshop / training / meeting / exhibition () leave / holiday / Vacation E-mails will () neither be read nor forwarded (x) only be read occasionally f you need support for SPI, AOI, or AXI, please contact the appropriate regional team: ·US & Canada: [email] ·Mexico, Brazil, Argentina: [email] I will be back on January 19.
