Ticket #1668781

Kyle Sarygin : Hello All, The other day we had another occurrence of an excessively long warmup time from X750-0575. For context, the machine was shut down from the 24th – 28th. Upon powering on, the extensive warmup duration was escalated by one of our technicians. We then warmed up the system through CF-MAINTENANCE per the instructions from this email thread. This took over 3 hours to successfully warmup the system and be released back to production. Do we have any direction or possible root cause to prevent this situation in the future? Thanks, Kyle Sarygin SMT Specialist| Starlink [email] +[phone] From: AOI Product Group Sent: Thursday, October 23, 2025 9:49 AM To: Kyle Sarygin Cc: Tyler Ramirez ; Samuel Kaufman ; [email] [email] Subject: Re: Re: X750-0575 Excessive Warmup [Case: 1620919] Hello Kyle, Please try the following: 1. Remove and replace the SK1 and SK2 relays 2. Disconnect and reconnect the INT1 and INT2 cables to the tube 3. Disconnect and reconnect the Safety PLC, and check for loose wiring 4. Next time the problem occurs, close the software (Do NOT power cycle) and open CF-MAINTENANCE->Basic Operation. Check the status of all sensors without commanding any axis moves. Regards, On Wed, 22 Oct at 11:31 AM, AOI Product Group wrote: Hello Kyle, ​(Replying without attachment) We will submit this info to Japan today and check their response. On Wed, 22 Oct at 11:28 AM, AOI Product Group wrote: Hello Kyle, We will submit this info to Japan today and check their response. On Wed, 22 Oct at 10:57 AM, Kyle Sarygin wrote: +Adding AOISupport From: Kyle Sarygin Sent: Tuesday, October 21, 2025 8:29 PM To: Brian Andersen / OEI Cc: Tyler Ramirez ; Samuel Kaufman Subject: X750-0575 Excessive Warmup Hey Brian, Today one of our technicians on startup encountered excessively long machine warmup time on 0575. Technician upon startup would notice 0575 hanging at 20% warmup waited about an hour with no progress, then power cycled. This went on for a few rounds until we manually started warmup from CF-Maintenance, which led to a successful machine warmup after about 40 minutes. This unit received nominal bring down procedure the night before, I uploaded log files from today and the day before to FileXchange. Kyle Sarygin SMT Specialist| Starlink [email] | +[phone] WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe.