AOI MX Open Likely nontechnical

RE: TRMX DataArchive/Calibration

CustomerMarlene Ramirez
CompanyNot indexed
Priority2
TypeN/A
UpdatedAug 4, 2026 at 11:13 AM
Thread18 messages

Current case

Customer issue

Hola Solo para saber si tienen alguna retroalimentación de este tema. Quedo al pendiente, de sus comentarios. Saludos! From: Marlene Ramirez Sent: miércoles, 18 de marzo de 2026 12:57 p. m. To: [email] [email] [email] Cc: [email] Daiki Minami ; Ivan Rios ; David Perez Subject: RE: TRMX DataArchive/Calibration Buen día Claudio, Juan y Rubén, Estuve revisando QupNavi y Archive para identificar a partir de qué fecha contamos con respaldo completo de imágenes de resultados AOI: * En QupNavi podemos consultar resultados en tiempo real, pero el sistema solo conserva un mes de información. * En Archive no podemos consultar resultados en tiempo real, ya que el procesamiento de imágenes es lento. Entonces, al día de hoy (18 de marzo): 1. En QupNavi, los registros más antiguos disponibles son del 18 de febrero. 2. Archive aún se encuentra procesando información del 16 de febrero para todas las AOI Esto genera un gap de 2 días (17 y 18 de febrero) en los que actualmente no contamos con respaldo disponible de resultados AOI. Mi pregunta en este caso es si existe alguna forma de mejorar la velocidad de procesamiento en Archive o alguna alternativa para evitar que el gap de tiempo en el que no tenemos información se haga más grande. Quedo atento a sus comentarios. Saludos y gracias. From: Marlene Ramirez Sent: viernes, 9 de enero de 2026 09:06 a. m. To: [email] >; [email] ; Koji Hosokawa > Cc: [email] ; [email] ; Miki Ito >; Tatiana Aguilar >; Ivan Rios >; Daiki Minami > Subject: RE: TRMX DataArchive/Calibration Hi Claudio Thank you. Please let me know if we need to prepare something before the visit. Best regards. Marlen. From: [email] > Sent: lunes, 29 de diciembre de 2025 09:02 a. m. To: Marlene Ramirez >; [email] ; Koji Hosokawa > Cc: [email] ; [email] ; Miki Ito >; Tatiana Aguilar >; Ivan Rios >; Daiki Minami > Subject: RE: TRMX DataArchive/Calibration [CAUTION: This email originated from the outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe] Hi Marlene Noted, We have scheduled the visit for January 12th. Regards. Claudio E. [email] [This is Claudio Echeverria's card. Their email is [email] Their email is [email] Their phone number is +52 55 3939 5699.] From: Marlene Ramirez > Sent: Tuesday, December 23, 2025 4:59 PM To: Ruben Dominguez / OEI-MX >; Claudio Echeverria / OEI-MX >; Koji Hosokawa > Cc: Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar >; Ivan Rios >; Daiki Minami > Subject: RE: TRMX DataArchive/Calibration Hi Ruben Please schedule the visit from January 12th onward, once we have started production and organized the beginning-of-year tasks. Sorry for the inconveniences. Best regards. Marlen R. From: [email] > Sent: martes, 23 de diciembre de 2025 04:44 p. m. To: Marlene Ramirez >; [email] ; Koji Hosokawa > Cc: [email] ; [email] ; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration [CAUTION: This email originated from the outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe] Hi Marlene, The visit is planned for the first week of January. Will you be available that week? Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.] From: Marlene Ramirez > Sent: Tuesday, December 16, 2025 3:02 PM To: Claudio Echeverria / OEI-MX >; Ruben Dominguez / OEI-MX >; Koji Hosokawa > Cc: Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration Hi Claudio. Understood. Please let us know the new date for the visit. Best regards. Marlen R. From: [email] > Sent: martes, 16 de diciembre de 2025 01:35 p. m. To: Marlene Ramirez >; [email] ; Koji Hosokawa > Cc: [email] ; [email] ; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration [CAUTION: This email originated from the outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe] Hi Marlene and TRMX team This email is to inform you that Ruben´s visit by tomorrow won’t be possible to do due an impact of flight cancellations and delays in Tijuana airport. Ruben is at Tijuana city right now checking flight options. I let you know if visit can be carried out by Thursday. Sorry for any inconvenience caused. Thanks Claudio E. [email] [This is Claudio Echeverria's card. Their email is [email] Their email is [email] Their phone number is +52 55 3939 5699.] From: Claudio Echeverria / OEI-MX Sent: Friday, December 12, 2025 9:35 AM To: 'Marlene Ramirez' >; Ruben Dominguez / OEI-MX >; Koji Hosokawa > Cc: Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration Hi Marlene Ruben is on vacation, however as we discussed by phone, we are planning to visit TRMX next week Wednesday 17/Dec. Ruben will share his arrival time later next week. The message in the server is not an error is a warning, but we can disable it. We received a new software update to apply to Archive Application. Also we received feedback from software developers for SPI. Insp Programs must be including the Mount Block information, could you please review the PDF file I am sharing with you to apply it to the SPI Inspections Programs. Any question let me know. Regards Claudio E. [email] [This is Claudio Echeverria's card. Their email is [email] Their email is [email] Their phone number is +52 55 3939 5699.] From: Marlene Ramirez > Sent: Monday, December 8, 2025 4:40 PM To: Ruben Dominguez / OEI-MX >; Koji Hosokawa >; Claudio Echeverria / OEI-MX > Cc: Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration Hi Ruben As I showed you today, after replacing the files and Starting the server in the application the error still appears. Attached is the zip file that you asked to share with your team. Any instruction please let me know. Best regards. Marlen R. From: [email] > Sent: lunes, 8 de diciembre de 2025 10:45 a. m. To: Marlene Ramirez >; Koji Hosokawa >; [email] Cc: [email] ; [email] ; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration [CAUTION: This email originated from the outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe] Hi Marlene, Did you encounter any errors with the new version? Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.] From: Ruben Dominguez / OEI-MX Sent: Friday, December 5, 2025 5:09 PM To: 'Marlene Ramirez' >; Koji Hosokawa >; Claudio Echeverria / OEI-MX > Cc: Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration The replacement is in C on the master server, where the Archive is installed. You must stop the archive that is currently running. It will say “stop server”; the image is only a reference to the location of the option. [email] Best regards From: Marlene Ramirez > Sent: Friday, December 5, 2025 4:56 PM To: Ruben Dominguez / OEI-MX >; Koji Hosokawa >; Claudio Echeverria / OEI-MX > Cc: Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration Thanks for the instructions. I have a couple of questions, in what machines I have to make this files replacement? The replacement has to be directly on the C of the machine? Do the machines need to be stopped? After the replacement the machines will work normally or we expect to see some difference? Thank you in advance. Best regards From: [email] > Sent: viernes, 5 de diciembre de 2025 04:46 p. m. To: Marlene Ramirez >; Koji Hosokawa >; [email] Cc: [email] ; [email] ; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration [CAUTION: This email originated from the outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe] Hi Marlene, You must download the zip file and replace the files that are in C. [email] Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.] From: Marlene Ramirez > Sent: Friday, December 5, 2025 4:37 PM To: Ruben Dominguez / OEI-MX >; Koji Hosokawa >; Claudio Echeverria / OEI-MX > Cc: Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar >; Ivan Rios > Subject: RE: TRMX DataArchive/Calibration Hi Ruben I checked the link and I can see the files. Please let me know what are the following steps. Best regards From: [email] > Sent: viernes, 5 de diciembre de 2025 04:15 p. m. To: Koji Hosokawa >; [email] ; Marlene Ramirez > Cc: [email] ; [email] ; Miki Ito >; Tatiana Aguilar > Subject: RE: TRMX DataArchive/Calibration [CAUTION: This email originated from the outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe] Hi Marlene, Were you able to download the new version from the link? Archiver-1.2.50.zip | Powered by Box Best Regards [email] [This is Ruben Dominguez's card. Their email is [email] Their phone number is +52 55 5901 4300.] From: Koji Hosokawa > Sent: Friday, December 5, 2025 4:03 PM To: Claudio Echeverria / OEI-MX > Cc: Ruben Dominguez / OEI-MX >; Juan Lazcano / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar > Subject: Re: TRMX DataArchive/Calibration Hi Claudio-san, Thank you for the update. I look forward to receiving the information. Sincerely, ************************************************** Koji (Jake) Hosokawa 細川 晃司 Meiji Corporation Business Development Group 150 Pierce Road suite 550 Itasca, IL 60143 Cell [phone] Direct [phone] E-mail [email] http://www.meijicorp.com ************************************************** 2025年12月5日(金) 15:09 [email] >: Hi Hosokawa San We received a software update, I think Ruben already share it with TRMX to make a test before de visit. @Ruben Dominguez / OEI-MX could you share the status of the test? Regards. Claudio E. [email] [This is Claudio Echeverria's card. Their email is [email] Their email is [email] Their phone number is +52 55 3939 5699.] From: Koji Hosokawa > Sent: Friday, December 5, 2025 2:58 PM To: Claudio Echeverria / OEI-MX > Cc: Juan Lazcano / OEI-MX >; Ruben Dominguez / OEI-MX >; Tomohiro Oe / OEI OEI AOI >; Miki Ito >; Tatiana Aguilar > Subject: Re: TRMX DataArchive/Calibration Hi Claudio-san, Thank you very much for your support on this matter. May I ask about the progress of the remaining archive tasks? When do you expect to be able to support the onsite work? I would appreciate your guidance. Sincerely, ************************************************** Koji (Jake) Hosokawa 細川 晃司 Meiji Corporation Business Development Group 150 Pierce Road suite 550 Itasca, IL 60143 Cell [phone] Direct [phone] E-mail [email] http://www.meijicorp.com ************************************************** 2025年12月1日(月) 11:20 [email] >: Hi All Please let me know if you have access to download the calibration files in the next link: https://app.box.com/s/l5o907c3xlcrjkomvcbgf3sttowprp12 Also, I have attached the folder with format “.zi_” please change to .zip. Regards Claudio E. [email] [This is Claudio Echeverria's card. Their email is [email] Their email is [email] Their phone number is +52 55 3939 5699.] From: Claudio Echeverria / OEI-MX Sent: Monday, November 24, 2025 1:05 PM To: Daiki Minami >; Orquidea Castro >; Koji Hosokawa >; Ivan Rios >; Marlene Ramirez >; David Perez >; Miki Ito >; Tatiana Aguilar > Cc: Juan Lazcano / OEI-MX >; Ruben Dominguez / OEI-MX >; Tomohiro Oe / OEI OEI AOI > Subject: RE: TRMX DataArchive/Calibration Hi TRMX team Here is the summary of the Omron visit last week 1.Annual calibration activity is done, attached you can find Calibration Certificate for TRMX machines. 2. Regarding Archive Data, the installation is still pending to finish due to a compatibility issue between the Archive Software and the Pre-Reflow machines (S500 and S530). We are communicating with the software developers to fix the issue and will schedule a second visit to TRMX to complete the activity. I will let you know as soon as we have updates about the software. Thanks Claudio E. [email] [This is Claudio Echeverria's card. Their email is [email] Their email is [email] Their phone number is +52 55 3939 5699.] From: Claudio Echeverria / OEI-MX Sent: Monday, November 10, 2025 11:37 AM To: Daiki Minami >; Orquidea Castro >; 'Koji Hosokawa' >; Ivan Rios >; Marlene Ramirez >; David Perez >; Miki Ito >; Tatiana Aguilar > Cc: Juan Lazcano / OEI-MX >; Ruben Dominguez / OEI-MX >; Tomohiro Oe / OEI OEI AOI > Subject: TRMX DataArchive/Calibration Hi TRMX and Meiji team Here is the plan for the Data Archive and Calibration activities for the upcoming weeks. The Data Archive installation is 100% confirmed, however, for the Calibration we still need to receive the PO in order to get travel authorization. Please send the PO once it’s ready to avoid any changes in the plan. 19-Nov 20-Nov 21-Nov 22-Nov 23-Nov Activity Omron Eng Wed Thursday Friday Saturday Sunday Data Archive Eng#1 Calibration VT-S530-1710 Eng#1 4hrs Calibration VT-S730-H-79 Eng#1 4hrs Calibration VT-S500-1769 Eng#2 2.5hrs Calibration VT-S500-2328 Eng#2 2.5hrs Calibration VT-S500-2120 Eng#2 2.5hrs Calibration VT-S730-H-2319 Eng#3 4hrs Calibration VT-S730-H-557 Eng#3 4hrs Calibration VT-S730-H-700 Eng#1 4hrs Calibration VP9000-ML-65854 Eng#1 3hrs Calibration VP9000-ML-68230 Eng#2 3hrs Calibration VP9000-ML-62486 Eng#2 3hrs Calibration VP5200M-V-ML-56803 Eng#3 3hrs Calibration VP5200M-V-ML-59863 Eng#3 3hrs Let me know if you have any questions Best Regards Claudio E. [This is Claudio Echeverria's card. Their email is [email] Their phone number is +52 55 3939 5699.] WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. CONFIDENTIALITY NOTICE: This electronic mail transmission contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This electronic mail transmission is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this electronic mail transmission is strictly prohibited. If you received this in error, please contact the sending party by replying in an email or by using the above contact information, delete the email from your computer system and shred any paper copies of the information you printed. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. CONFIDENTIALITY NOTICE: This electronic mail transmission contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This electronic mail transmission is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this electronic mail transmission is strictly prohibited. If you received this in error, please contact the sending party by replying in an email or by using the above contact information, delete the email from your computer system and shred any paper copies of the information you printed. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. CONFIDENTIALITY NOTICE: This electronic mail transmission contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This electronic mail transmission is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this electronic mail transmission is strictly prohibited. If you received this in error, please contact the sending party by replying in an email or by using the above contact information, delete the email from your computer system and shred any paper copies of the information you printed. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. CONFIDENTIALITY NOTICE: This electronic mail transmission contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This electronic mail transmission is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this electronic mail transmission is strictly prohibited. If you received this in error, please contact the sending party by replying in an email or by using the above contact information, delete the email from your computer system and shred any paper copies of the information you printed. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. CONFIDENTIALITY NOTICE: This electronic mail transmission contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This electronic mail transmission is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this electronic mail transmission is strictly prohibited. If you received this in error, please contact the sending party by replying in an email or by using the above contact information, delete the email from your computer system and shred any paper copies of the information you printed. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. CONFIDENTIALITY NOTICE: This electronic mail transmission contains information from the sender that may be CONFIDENTIAL, LEGALLY PRIVILEGED, PROPRIETARY or otherwise protected from disclosure. This electronic mail transmission is intended for use only by the person or entity to whom it is addressed. If you are not the intended recipient, any use, disclosure, copying, distribution, printing, or any action taken in reliance on the contents of this electronic mail transmission is strictly prohibited. If you received this in error, please contact the sending party by replying in an email or by using the above contact information, delete the email from your computer system and shred any paper copies of the information you printed.

Conversation

Engineer and customer thread

18 messages
  1. Francisco Villalpando Omron reply | Mar 26, 2026 at 12:47 PM
    Hola Marlene, Revisando con los desarrolladores, nos esta recomendando realizar pruebas utilizando una PC dedicada al Archive y que ademas tengas discos SSD, la idea seria almacenar temporalmente imágenes en dicha PC para después enviarse al NAS por medio de un servcicio que correra en segundo plano. Me preguntaba si TRMX cuanta con alguna computadora que cumpla con algunas de estas características para realizar la prueba. Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  2. Omron internal Private note | Mar 26, 2026 at 1:35 PM
    Private
    COLAB NOTE UPDATE This case has received a Note from a Collaborator and has been TAG and Possibly Reopened. Please verify if any further action is required.
  3. Customer Customer reply | Apr 1, 2026 at 5:14 PM
    Hola Francisco No contamos con PC de spare ni con discos SSD, pero me gustaría saber si solo sería para pruebas a ver si de esta manera funciona, o es seguro que mejore la velocidad de procesamiento? Si ese es el caso podríamos ver la manera de adquirir ambas cosas. Quedo en espera de tus comentarios, saludos.
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  4. Francisco Villalpando Omron reply | Apr 6, 2026 at 1:47 PM
    Hola Marlene, Por el momento solo serian pruebas, los desarrolladores creen que el tema del retraso de los datos se debe a la capacidad de procesamiento del servidor, a la par me estan pidiendo revisar un par de configuraciones mas. sera posible que me des acceso al servidor para poder revisar? Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  5. Customer Customer reply | Apr 7, 2026 at 3:46 PM
    Hola Francisco Puedes conectarte el jueves para revisar las configuraciones que mencionas? Las veces que nos han apoyado en remoto se ha hecho con TeamViewer, por favor avísame si necesitas algo más antes de que te conectes. Saludos.

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  6. Francisco Villalpando Omron reply | Apr 9, 2026 at 7:47 AM
    Hola Marlene, Desafortunadamente el dia de hoy no tengo disponibilidad, tuve que extender mi viaje con uno de nuestros clientes y se me complica la conexión. La propuesta semana voy estar trabajando desde la oficina, tienes disponibilidad el lunes quizás? Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  7. Customer Customer reply | Apr 9, 2026 at 7:48 AM
    Private
     Dear sender, I am out of office due to: (X) business trip () workshop / training / meeting / exhibition () leave / holiday / Vacation E-mails will ( ) neither be read nor forwarded (X) only be read occasionally However, if you need urgent assistance, please contact [email] . Thanks
  8. Francisco Villalpando Omron reply | Apr 9, 2026 at 7:48 AM
    Hola Marlene, Desafortunadamente el dia de hoy no tengo disponibilidad, tuve que extender mi viaje con uno de nuestros clientes y se me complica la conexión. La propuesta semana voy estar trabajando desde la oficina, tienes disponibilidad el lunes quizás? Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  9. Customer Customer reply | Apr 13, 2026 at 10:36 AM
    Hola Francisco, buen día Disculpa, podemos programarlo para el miércoles a las 12 pm? Usamos regularmente TeamViewer para la conexión remota. Si necesitas que preparemos algo mas con anticipación dejanos saber. Saludos.
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  10. Francisco Villalpando Omron reply | Apr 14, 2026 at 11:12 AM
    Hola Marlene, Claro que si, te mando la invitación por teams para tenerlo como recordatorio, y una vez que estemos en la llamada me compartes e team viewer Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  11. Customer Customer reply | Apr 14, 2026 at 11:12 AM
    Private
     Dear sender, I am out of office due to: (X) business trip () workshop / training / meeting / exhibition () leave / holiday / Vacation E-mails will ( ) neither be read nor forwarded (X) only be read occasionally However, if you need urgent assistance, please contact [email] . Thanks
  12. Francisco Villalpando Omron reply | May 15, 2026 at 11:40 AM
    Hola Marlene, As briefly discussed during our last troubleshooting session, I performed several tests to validate network performance. The results were positive: the transfer speed between one of the servers, the teaching station, and one of the machines reached 1 Gbps. These tests also confirmed that the network cabling in use is Cat5 or Cat6, which aligns with our standard. Additionally, I installed a new Archive instance on Server #2 to evaluate processing speed and image transfer performance using a new PostgreSQL database with local image storage. However, we are still observing some delays when the software saves results to PostgreSQL. Based on this, the Development team has proposed the following: Deploy a dedicated PC to host PostgreSQL and image storage to improve processing speed. The Archive system would temporarily store images on this PC, and a background service would later transfer them to the NAS. The recommended minimum specifications for this PC are: Windows 11 or Windows Server 2022 64 GB RAM Intel® Xeon® E-2378 CPU @ 2.60 GHz C:\ drive: SSD (500 GB or more) E:\ drive: High-performance HDD (5 TB) F:\ drive: High-performance HDD (2 TB) Configure three separate Archive instances to improve throughput. Each instance would manage up to five machines and write results to the PostgreSQL database hosted on the dedicated PC mentioned above. The team is still validating option #2, as it requires some software modifications. I am currently waiting for their confirmation. In the meantime, implementing a dedicated PC is highly recommended. We would be happy to provide the PC; however, importing it may be challenging for TRMX since all our systems are shipped from the USA. As an alternative, we could explore whether Meiji has the appropriate licensing to import computer equipment into Mexico. Please let us know if you have any questions or would like to discuss this further. I’ll be happy to help. Best regards, Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  13. Customer Customer reply | May 18, 2026 at 7:42 PM
    Hola Francisco. Muchas gracias por tus comentarios. Tengo un par de preguntas al respecto. Si ya vamos a instalar una nueva PC con más capacidad, podemos mejor usarla para hacer que el QUp Navi guarde por más tiempo las imágenes de AOI/SPI y así seguir usando la misma aplicación para consultar resultados de ambos procesos (AOI/SPI)? [email] Comento esto ya que con el Archive, algunas veces hay problemas para procesar y mostrar los resultados de SPI debido a configuraciones muy específicas de los programas de inspección (adjunto correo para ejemplificar). O qué necesitaríamos para usar el QUp Navi como herramienta de consulta de resultados de PCB con más de un mes de antigüedad? Por otro lado, si instalamos la PC dedicada al Archive, me habías comentado que tenía que ser SSD pero con 500 gb para el sistema sería suficiente? Y para finalizar, podrías detallar nuevamente cómo estaría conectada esta PC con las otras computadoras y los NAS que contamos. Gracias de antemano por la información. Quedamos al pendiente. Saludos.
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  14. Customer Customer reply | Jun 5, 2026 at 5:26 PM
    Hola Francisco, buen día Tendrás algún comentario sobre las ultimas preguntas que quedaron pendiente sobre el Archieve? También habías mencionado que estaban revisando con los desarrolladores otra opción para mejorar el performance de la aplicación: The team is still validating option #2, as it requires some software modifications. I am currently waiting for their confirmation Tendrás información sobre esto? Gracias de antemano. Saludos
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  15. Francisco Villalpando Omron reply | Jun 7, 2026 at 5:49 PM
    Hola Marlene, -El Q up Navi almacena imágenes en cada uno de los servidores y se recomienda guardar información de 30 a 90 días dependiendo de la capacidad, esto para evitar afectar el desempeño de las AOI e IP3000, lo que se busca con el servidor del archive es que tenga mas capacidad de procesamiento y se evite el largo retraso que actualemte existe para procesar los datos. ​ - Correcto, buscaríamos que tuviera SSD al menos el disco C para incrementar la velocidad de procesamiento, y el segundo disco tendria que tener SSD o HDD (7200rpm ) -Los equipos quedaran conectados de la siguiente manera: ​ Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
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  16. Customer Customer reply | Aug 3, 2026 at 2:24 PM
    @AOISupport-MX-A Podrian ayudar a Marlene [This is Francisco Villalpando's card. Their email is [email] Their email is [email] Their email is [email] Their phone number is +[phone].]
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  17. Omron Application Engineer Omron reply | Aug 4, 2026 at 11:03 AM
    Hola Marlene, Buenos dias, a continuación te adjunto el archivo sobre el Jig de Calibración. hay algo mas en que te pueda apoyar? ​ Saludos Angel Sosa Application Engineer Direct: +52 [phone]| [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.
  18. Customer Customer reply | Aug 4, 2026 at 11:13 AM
    Hola Angel Muchas gracias por la información, por el momento es todo lo que requerimos. Saludos!

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