Ticket #1787665

Hi Saqib and Francisco, Sorry for the delay. I just uploaded the files. Let me know if that works. [cid:4fadbc11-e5e1-4361-baff-dda33a3fd455] Thanks, Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] ________________________________ From: AOI Tech Support - US Sent: Tuesday, June 9, 2026 4:06 PM To: Olivia Pisacano Cc: Nader Ibrahim Subject: [EXTERNAL]Re: Future Software Updates [Case: 1769819] CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hello Olivia, Were you able to upload the program to the link provided by Saqib? https://transfer.xmage.ninja/s/c2Mt8ZmTyjCAnoL Francisco Villalpando Engineering Supervisor Direct: +[phone] [email] On Wed, 3 Jun at 7:45 AM , AOI Tech Support - US wrote: Hello Olivia, Good morning, did you get a chance to upload the program file? Please let me know and I can upload it for Japan. Best Regards [This is Saqib Toor's card. Their email is [email] Their email is [email] Their phone number is +[phone].] On Fri, 22 May at 3:07 PM , AOI Tech Support - US wrote: Hello Olivia, Would you please upload the program using the attached link? I was not able to download the program via teamviewer. https://transfer.xmage.ninja/s/c2Mt8ZmTyjCAnoL Best Regards [This is Saqib Toor's card. Their email is [email] Their email is [email] Their phone number is +[phone].] On Fri, 22 May at 10:23 AM , Olivia Pisacano wrote: Will do. Thanks, Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] ________________________________ From: AOI Tech Support - US Sent: Friday, May 22, 2026 11:18 AM To: Olivia Pisacano Cc: Nader Ibrahim Subject: [EXTERNAL]Re: Future Software Updates [Case: 1769819] CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hello Olivia, Please call or text me around 2:00pm and I will log in. Best Regards [This is Saqib Toor's card. Their email is [email] Their email is [email] Their phone number is +[phone].] On Fri, 22 May at 10:17 AM , Olivia Pisacano wrote: Hi Saqib, I will not be available at that time, 2pm and after would be better. Thanks, Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] ________________________________ From: AOI Tech Support - US Sent: Friday, May 22, 2026 11:00 AM To: Olivia Pisacano Cc: Nader Ibrahim Subject: [EXTERNAL]Re: Future Software Updates [Case: 1769819] CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hello Olivia, ​I will log in at 11:30, please let me know if that is good time. Best Regards [This is Saqib Toor's card. Their email is [email] Their email is [email] Their phone number is +[phone].] On Fri, 22 May at 9:09 AM , Olivia Pisacano wrote: Good Morning, Here is the TeamViewer access code. Let us know what time works for you to retrieve the program. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYyODkyODU0LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.j9rs0R_j5S36UQReClhHPpB3gdJOJYN2xMvAZ2EDhTA] Best, Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] ________________________________ From: Olivia Pisacano Sent: Thursday, May 21, 2026 3:35 PM To: AOI Tech Support - US Cc: Nader Ibrahim Subject: Re: [EXTERNAL]Re: Future Software Updates [Case: 1769819] Hi Saqib, We are having TeamViewer issues on our end. I will send over the access code when we fix the problem. This may not be until tomorrow. Appologies, Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] ________________________________ From: AOI Tech Support - US Sent: Thursday, May 21, 2026 11:28 AM To: Olivia Pisacano Cc: Nader Ibrahim Subject: [EXTERNAL]Re: Future Software Updates [Case: 1769819] CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hello Olivia, I can help out after 2:30 PM. Please let send the TeamViewer when ready and I will help out. Best Regards [This is Saqib Toor's card. Their email is [email] Their email is [email] Their phone number is +[phone].] On Thu, 21 May at 8:51 AM , Olivia Pisacano wrote: Good morning, I captured an adjustment image for program aoiB_DM01568_D8536. It contains several of these QFN and SON packages with the same pad shape. I can share a TeamViewer code with you after 2:30pm today. Thank you for considering our suggestion. To clarify, I understand that the blocks displayed by the software are currently intended to be manually placed by the user. Due to the standardization of our pcb dimensions, I believe this process would benefit from storing pcb layouts to pre-calculate the pitches based on a pcb size that we would select. This would also benefit with a very time-consuming part of drawing out "bad marks" on every block fiducial, as the fiducial placement is standardized per pcb size as well. Thank you for this suggestion. In terms of block numbering, this process does not take a significant amount of time. However, I did try doing what you mentioned in your previous email, but I was unsuccessful. I am not sure if our software is at different versions? I was not able to replicate the steps you listed because when I select multiple blocks, the update button does not allow me to click it. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYyNzIzMDU0LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.f3jfBSkW8GnnL02h1ADGzYIS-roVcgsOK0VX2hpsaJA] When selecting one block and clicking the "update" button the window did not pop up, I can only change the name of the block to what is typed in that "Block No." window. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYyNzIzMDU2LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.l-CjNTSotP_XBQScEa4GdxH9TNUS6IYOhD6mZicniFo] Yes, we do build different variations or "flavors" of similar products with the same pcb. However, we have a vast number of products that have hundreds of different pcbs ranging from product and revision. Not considering electrical design and pad layout, the dimensions of our pcb sizes and block arrays are shared. Thank you for your help, Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] ________________________________ From: AOI Tech Support - US Sent: Monday, May 18, 2026 5:43 PM To: Olivia Pisacano Cc: Nader Ibrahim Subject: [EXTERNAL]Re: Future Software Updates [Case: 1769819] CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hello Olivia, Any program with same part number and same pad shape will be helpful. ​ During the block copying process, the software does not recognize the vertical and horizontal pitch of the blocks. The blocks displayed by the software are intended to be manually positioned by the user so that the correct pitch can be calculated. I will share your feedback with the team; however, it may not be considered a high priority, as this process is not a significant contributor to overall programming time. ​ I believe one of the most time-consuming tasks is block numbering; however, there is a way to speed up the process. If you select the blocks from the first column of your board array and click Update, the software will display a small window (as shown in the screenshot). From there, you can choose the "Selected Compo" option and modify the prefix along with the sorting conditions, click on update and apply and the software will then update multiple block numbers at once to your desired format, which should help reduce the number of manual steps then add the bad marks for each block and you wont have to adjust windows position Manually. (By the way, I do have some older programs from SynQor, but I do not have the capability to capture adjustment images.) ​ I could suggest an alternative approach, but it may not be as effective if you are working with a high-mix environment. Quick question: it appears that many of your products are very similar, which makes me think you may be building multiple assemblies using the same PCB. In other words, based on your screenshot, are you using the same PCB for different product variations? [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYyMjU4Nzc2LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.ksfcsgbiWfcrcu3CBmea-gybnmub1Wvo98DgnhomvzA] Francisco Villalpando Engineering Supervisor Direct: +[phone] [email] On Mon, 18 May at 3:24 PM , Olivia Pisacano wrote: Hi Francisco, Thank you for escalating Issue #1. We appreciate it. We have been using that trick for a while now. It is helpful, but due to the high count of part numbers with this type of decal, it still typically requires a decent amount of time to fix it on each part number. This new feature your team is working on will be a big help once it is released. I can provide TeamViewer access so you can retrieve the files for the AOI Inspection program, however, there are no adjustment images taken for this program and they cannot be captured because the board is already depanelized. Would you need adjustment images? If so, I can look for a different part number that we are currently building with that component on it and capture adjustment images for it? In regard to Issue #2, it would be helpful if the software was able to better extract the "adjustment" blocks, so we do not have to manually realign the suggested corner block extractions when using the copy blocks feature. It seems like this should be possible as the original test block is always aligned and extracting components well by this syep. Additionally, we use corner fiducials on the board that I believe can serve as a pcb coordinate reference. There is probably a better method of solving this that would apply to various different applications, but quickly brainstorming, I'm thinking that the software could have a "pcb size" library that would store the pcb size and block set-up in it. For example, when copying blocks, we could select that it is an "eighth brick" and it would automatically know that a top side quarter brick program has a 2x3 array starting with block A at the bottom right and ends with block F in the top right. Currently, assigning these details is a manual process. Currently that is a manual process. We have the API license; would the API be something that could help with that? Next, we have to manually draw out the "bad marks" around every block fiducial to assign it to that block name, in the case that there was an "X-out" on a block which has pcb defects and should not be inspected. If a library of pcbs was able to be made as mentioned above, I am thinking that the software would also be able to remember the location of the block fiducials and automatically assign a "bad mark" to each block's fiducial when using the copy block feature. These are just some initial thoughts. Thank you! Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] ________________________________ From: AOI Tech Support - US Sent: Monday, May 18, 2026 3:02 PM To: Olivia Pisacano Cc: Nader Ibrahim Subject: [EXTERNAL]Re: Future Software Updates [Case: 1769819] CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders. Hello Olivia, Our developers have requested that you share the AOI inspection program, including the adjustment images. If you can provide TeamViewer access, I can retrieve the files; however, I will need your assistance in capturing the adjustment images. ​ Francisco Villalpando Engineering Supervisor Direct: +[phone] [email] On Fri, 15 May at 4:46 PM , AOI Tech Support - US wrote: Hello Olivia, We have escalated Issue #1, and it is still under review. The delay is due to similar cases with other customers where the pad design is similar to the one below, but they require a single large pad instead of four smaller ones. The team is evaluating the best approach to address this across scenarios. In the meantime, there is a potential option that could simplify the pad modification. ​ [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYyMDEwODkzLCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.a1z9j5TmcXn0h7xMOVIgjQxZaw0_ZQYfNI3c5B0gekM] Adjust the pads correctly for one location, then click Adjust. Select the option highlighted in red and click Execute. This should copy the pad size to the other locations with the same part number. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYyMDExMzQ1LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.hX6TRSYIQVTV-Mx9Q1lseKRGtxzUyazwC4ift0Jn7Hg] Regarding #2, this is the first time we’ve received this type of feedback from Synqor. Based on your experience programming other systems, what would you recommend to make this process run more smoothly? Francisco Villalpando Engineering Supervisor Direct: +[phone] [email] On Fri, 15 May at 1:01 PM , Olivia Pisacano wrote: Dear Omron Team, We are reaching out in regard to any potential software updates that you may be releasing in the near future. As you know, SynQor builds a vast variety of products which all require different programs. Programming can take quite a long time, especially when creating them for products as densely populated as ours. Two of the most time-consuming parts of this process include: 1. Redrawing the pads on many QFN and SON component packages which auto extract does not work properly on, as we've discussed in past visits. (Ex shown Below). Please note we are using the manufacturer's recommended decal, so pads are the proper shape and dimensions. This is typical of industry as well. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYxOTgxODg2LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.oW1P3bMv_GVabdDNAFM_HIBj8qt2mut7Gm9ZV-Ogcc8][https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYxOTgxODg0LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.6fItAPnlfaeqPJND8PAx-sViWzSSAt7PQLmN1k31VBo] [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYxOTgxODg1LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.aDuUTVJSWOyfn7PGmINRndOa0GY1c7I25nGf3HXdeL4] 1. Copying the blocks and assigning a "bad mark" box to each of the circuit fiducials, then renaming the blocks. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTYxOTgxODg3LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.kZ-9P8LySyzW5u6qA5JBvhvjyHOqeekKs0WmfGlQ8FM] We are wondering if there will be any upcoming releases of software that will automate the copy blocks and fiducial assignment and expedite the tedious programming process? Thank you. Best, Olivia Pisacano Process Quality Engineer SynQor, Inc. [email] 1769819:2549832 1769819:2549832 1769819:2549832 1769819:2549832 1769819:2549832 1769819:2549832