Ticket #1789424

Well... I don't consider this resolved until I've heard back from the person you've assigned it to. Davide Ivaldi Engineering Manager SAFARI Circuits LLC 411 Washington Street Otsego, MI 49078, USA Office: ([phone] ext. 389 [cid:ea5ee914-63e9-4577-8d41-704c877f8d25] ________________________________ From: Customer Care US/CA Sent: Wednesday, June 10, 2026 5:28 PM To: Davide J. Ivaldi Subject: RE: Case Number Request - SAFARI Circuits - AOI Training [ AOI Case# 1788469] has been resolved. Feedback on your recent interaction with us [https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/150008240303/logo/9PIEZSt7tQspNyNtRFzhRu9Jb-zt43lPGQ.jpg?[phone]] Thank you for your time. This survey should take under a minute to complete. Hello Davide, Thank you for your recent inquiry. We’re pleased to inform you that your case 1788469 has been resolved. As always, we're here to support you. If you need assistance in the future, please don’t hesitate to reach out to us via our support email: [email] If you believe further support is needed regarding this case, simply reply to this message with a brief status update, and we’ll be happy to assist you. Francisco Javier Villalpando Your Omron AOI Technical Support Group How would you rate your overall experience with Omron technical support? [Poor, Rate 1 out of 3] < Poor < [Ok, Rate 2 out of 3] < Ok < [Excellent, Rate 3 out of 3] < Excellent < We look forward to your feedback. IMPORTANT/CONFIDENTIAL: This message is intended for the use of the addressees shown above. It contains information that may be privileged, confidential, and/or exempt from disclosure under applicable law. If you are not the intended recipient of this message, you are hereby notified that the copying, use, or distribution of any information of materials transmitted in or with the message, is strictly prohibited. If you received this message by mistake, please contact me immediately and destroy the original message. Thank you.