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Ticket #1819512

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AOI MX Waiting on Third Party Likely nontechnical

informacion sobre equipos SPI de IMI méxico

CustomerIMI RODRIGUEZ, Oscar
CompanyNot indexed
Priority2
TypeAOI - No Action Required
UpdatedJul 31, 2026 at 1:56 PM
Thread9 messages
Ticket metadata
Group
AOI MX (150000422415)
Status
Waiting on Third Party (7)
Created
Jul 22, 2026 at 1:46 PM
Requester
IMI RODRIGUEZ, Oscar <oscar.rodriguez@global-imi.com>
Company
Not indexed
Last synced
Aug 8, 2026 at 7:05 PM
Resolved
N/A
Closed
N/A
Tags
A - AOI CASE ACK SP, A - Reply Open

Current case

Customer issue

Buenos dias La presente consulta es sobre los equipos que contamos en IMI México En específico OMRON CKD5200L-V-C 471 la cual necesitamos saber si es posible realizar upgrade al sistema operativo de Windows 7 a Windows 11 para que este equipo puede ser integrado a la NETWORK de IMI. De antemano agradeciendo sus comentarios y quedando al pendiente de la información. Saludos Oscar Enrique Rodríguez | Equipment Engineering Supervisor . Integrated Micro-Electronics México S.A.P.I de C.V. | México (IMI 1) Engineered for Execution. Delivered with Purpose. [email] qr code with a red and black design AI-generated content may be incorrect.] IMI provides global manufacturing solutions, including innovative electronics manufacturing services (EMS) and power semiconductor assembly and test services (SATS) for diversified markets such as those in the automotive, industrial, medical, and other industries. DISCLAIMER: This message is intended only for the recipient, and may contain privileged, proprietary, or confidential information. If you are not the intended recipient, please notify the sender immediately and delete this email. Any unauthorized use or disclosure of this email is prohibited.

Conversation

Engineer and customer thread

9 messages
  1. Claudio Echeverria Omron reply | Jul 22, 2026 at 6:01 PM
    Buen día Oscar Necesitamos consultar con fabrica tu requerimiento para ello puedes compartirnos la siguiente información: 1.-Foto de la placa de la maquina con el número de serie. 2.-Modelo actual de la PC 3.-Version de software, mostrada en el menu de Funtion abajo a la derecha. Saludos Claudio Echeverría OMX-OEI AOI Engineer Supervisor Direct: +52 55.3939.5699 | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.
  2. Customer Customer reply | Jul 23, 2026 at 12:34 PM
    Buen Dia Claudio Le envió adjunta la información requerida sobre los equipos de inspección automática SPI CKD. Saludos Ivan Lara Hdez | Equipment Engineer SMT Integrated Micro-Electronics Inc. México| Tel: (52) 33 47771500 | IMI Mobile: [phone]
    L21 SPI CKD VP5200L.V.C SN471 VSoftware.JPG
    L21 SPI CKD VP5200L.V.C SN471 VSoftware.JPG
    L20 SPI CKD VP5200L.V.C SN471 PC.jpeg
    L20 SPI CKD VP5200L.V.C SN471 PC.jpeg
    L21 SPI CKD VP5200L.V.C SN471 Windows.JPG
    L21 SPI CKD VP5200L.V.C SN471 Windows.JPG
    L20 SPI CKD VP5200L.V.C SN471 VSoftware.JPG
    L20 SPI CKD VP5200L.V.C SN471 VSoftware.JPG
    L20 SPI CKD VP5200L.V.C SN471 Windows.JPG
    L20 SPI CKD VP5200L.V.C SN471 Windows.JPG
    L21 SPI CKD VP5200L.V.C SN471 SN.jpeg
    L21 SPI CKD VP5200L.V.C SN471 SN.jpeg
    L21 SPI CKD VP5200L.V.C SN471 PC.jpeg
    L21 SPI CKD VP5200L.V.C SN471 PC.jpeg
    L20 SPI CKD VP5200L.V.C SN471 SN.jpeg
    L20 SPI CKD VP5200L.V.C SN471 SN.jpeg

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  3. Juan Lazcano Omron reply | Jul 23, 2026 at 12:57 PM
    Hola Ivan ​ Vamos a compartir la informacion con CKD para ver hasta donde se puede llevar el upgrate, como te lo comente por telefono por el momento el mayor alcance es Windows 10 LTs, pero tenemos que revisar que tus equipos lo soporten. ​ En cuanto tenga la informacion te la comparto. ​ Anexo la lista de partes, dinos que partes requieres y podemos hacer la cotizacion si estan disponibles Juan Lazcano Application Engineer Inspection System Direct: +52 [phone] | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.
  4. Juan Lazcano Omron reply | Jul 23, 2026 at 1:44 PM
    Hola Ivan, Esta es la version maxima que se le puede poder a sus equipos, para esto es necesario cambiar la PC completa de sus equipos, si requieres la cotizacion de esta parte pongo en copia a Omar Gomez accout manager de la region para la cotizacion. Juan Lazcano Application Engineer Inspection System Direct: +52 [phone] | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.

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  5. Customer Customer reply | Jul 23, 2026 at 1:44 PM
    Private
    Dear sender, I am currently out of the office due to: (X) business trip () workshop / training / meeting / exhibition () leave / holiday / Vacation E-mails will ( ) neither be read nor forwarded (X) only be read occasionally However, if you need urgent assistance, please contact Chris Speck [email] Thanks,
  6. Customer Customer reply | Jul 23, 2026 at 6:34 PM
    Podrían ayudarnos con la cotización de los numero de parte adjuntos. Saludos Ivan Lara Hdez | Equipment Engineer SMT Integrated Micro-Electronics Inc. México| Tel: (52) 33 47771500 | IMI Mobile: [phone]

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  7. Ruben Dominguez Omron reply | Jul 27, 2026 at 2:04 PM
    Hola Ivan, ​ Favor de copiar a Omar Gomez en sus correos de cotizaciones, ya que el es su account manager. Best Regards Rubén Domínguez Application Engineer Inspection System Direct: +52 33.1410.8053 | [email] automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.

    1 tiny or repeated image hidden.

  8. Customer Customer reply | Jul 27, 2026 at 2:04 PM
    Private
    Dear sender, I am currently out of the office due to: () business trip () workshop / training / meeting / exhibition (X) leave / holiday / Vacation E-mails will ( ) neither be read nor forwarded (X) only be read occasionally However, if you need urgent assistance, please contact Chris Speck [email] Thanks,
  9. Claudio Echeverria Omron reply | Jul 29, 2026 at 6:54 PM
    Buen día Ivan Estamos trabajando en la cotización, debido a que es un modelo ya antiguo se están checando existencias de las refacciones con fabrica. Por otro lado, nos confirmaron que la actualización a Windows11 estará disponible a finales de este año, nos dices si quieren que les coticemos la actualización a Windows10 o nos esperamos a Windows11. Saludos Claudio Echeverría OMX-OEI AOI Engineer Supervisor Direct: +52 55.3939.5699 | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.