AOI MX Waiting for Customer Likely nontechnical

Soporte con VP9000L serial ML-64281

CustomerOscar Ramirez
CompanyNot indexed
Priority2
TypeAOI - No Action Required
UpdatedAug 20, 2026 at 10:05 PM
Thread9 messages

Current case

Customer issue

Buen dia Omron Team, Realizamos la verificación de altura en maquina VP9000L de línea 2, serial ML-64281. El resultado fue NG, estamos viendo que hay demasiada variación entre 10 a 30um, alguna recomendación? Hay alguna verificación de luces? Saludos. -- Oscar Ramirez SMT Engineer Volex de Mexico Av 32 Sur, No. 8950, Tijuana, Baja California, 22116 T: +52 [phone] M: F: E: [email] W: www.volex.com This email and its attachments contain confidential and/or legally privileged information, intended only for the named recipient(s). If you have received this email in error, please notify the sender immediately, delete it, and do not read, copy, or distribute its contents. The contents of this email may be subject to applicable export control laws and regulations. It is the recipient's responsibility to ensure that any onward transmission, disclosure, or use complies with such laws and that information is not shared without appropriate authorization. The Volex group complies with all relevant global import and export control laws and regulations. Volex group companies are located worldwide, including the UK, US, EU, China, Mexico, Türkiye, India, Vietnam, and Indonesia. Accordingly, potential or current customers and suppliers should exercise care when sending export-controlled information to any Volex entity or employee by ensuring the release of such information is authorized. Information subject to U.S. export controls under the EAR, ITAR, or other such regulations should not be provided to U.S. entities within the Volex group unless it has been expressly authorized to be exported to the recipient by the cognizant U.S. regulatory body via a license or license exception/exemption Nothing in this email or any attachments shall be construed as a legally binding offer, acceptance, or agreement unless explicitly stated otherwise in a separate written agreement. All email communications are subject to contract. Volex accepts no liability for any damage caused by any virus transmitted by this email.

Conversation

Engineer and customer thread

9 messages
  1. Claudio Echeverria Omron reply | Aug 12, 2026 at 3:18 PM
    Hola Oscar Cuales son los datos del JIG que tienen? Están en la caja. Sld. Claudio E. ​
  2. Customer Customer reply | Aug 13, 2026 at 12:06 PM
    Realizamos la verificación en línea 1 y salió OK. Estos son los datos del jig: 298.6 199.5 100.0 301.6 201.8 101.3 [A plastic container with a white label AI-generated content may be incorrect.]
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  3. Omron Application Engineer Omron reply | Aug 13, 2026 at 1:00 PM
    Buen dia Oscar Disculpa, 1.-Calibraron antes de hacer la prueba? 2.-En la calibración cual fue el resultado? 3.- o solo se realizó la validación? 4.- En todas las resuluciones obtienes el mismo NG? Saludos Angel Sosa Application Engineer Direct: +52 [phone]| [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.
  4. Customer Customer reply | Aug 13, 2026 at 7:20 PM
    Ver respuestas abajo

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  5. Claudio Echeverria Omron reply | Aug 14, 2026 at 7:07 PM
    Buen día Oscar Intenta cargando el disco de respaldo que está en la computadora. Si la condicion no mejora, lo recomendable es visitarlos para realizar una calibración al equipo, similar a la que se hace cuando se instala. Nos comentas el resultado, y si necesitas una cotización del servicio. Saludos. Claudio Echeverría OMX-OEI AOI Engineer Supervisor Direct: +52 55.3939.5699 | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.
  6. Omron Application Engineer Omron reply | Aug 20, 2026 at 12:25 PM
    No sanitized conversation text indexed.
  7. Customer Customer reply | Aug 20, 2026 at 5:56 PM
    Private
    No sanitized conversation text indexed.
  8. Customer Customer reply | Aug 20, 2026 at 6:00 PM
    Buen dia, Se cargo el disco de respaldo; se realizó la verificación de altura con Jig, el resultado fue OK, se realizaron varisa medicones siendo repetibles los resultados. El disco de respaldo lo dejamos conectado o volvemos a regresar al disco principal? Gracias.

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  9. Juan Lazcano Omron reply | Aug 20, 2026 at 6:37 PM
    Hello Oscar, Puedes dejar ese disco solo hay que hacer una copia de ese disco ahora, puedes hacer un clon sobre el disco que era el original o sobre un disco nuevo para cuando se presente una falla similar tengas un respaldo. Juan Lazcano Application Engineer Inspection System Direct: +52 [phone] | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender.