AOI support workspace

Ticket #1652753

Review 0 Freshdesk Dashboard
AOI MX Closed

Re: RE: REQUIRED INFORMATION - F03C.K97.154 [Case: 1647976]

CustomerNot indexed
CompanyNot indexed
Priority2
TypeAOI - Sales Support
UpdatedDec 22, 2025 at 6:25 PM
Thread5 messages
Ticket metadata
Group
AOI MX (150000422415)
Status
Closed (5)
Created
Dec 3, 2025 at 6:06 PM
Requester
Not indexed
Company
Not indexed
Last synced
May 19, 2026 at 1:25 AM
Resolved
N/A
Closed
N/A
Tags
A - AOI CASE ACK SP, A - Reply Open, COLAB RUN, A - CN RUN, A - 1 Hour Delay rslv, LOCKED

Current case

Customer issue

Hi Team, Can you please help with the request below? Hello dear supplier, To continue with the change price process, we need to know that the vendor mat of this material F03C.K97.154 was change without physics changes or is a replacement. OUR SYSTEM: THE QUOTE: Jasmine Lombard Project Coordinator [email] OMRON AUTOMATION AMERICAS 2895 Greenspoint Parkway, Suite 200, Hoffman Estates, IL 60169 omron247.com Connect with us: omron247.com/social This is a confidential message. If received in error, delete it and notify the sender. On Wed, 26 Nov at 12:53 PM , EXTERNAL Renteria Moreno Maria Daniela (PM, JuP1/TEF42) wrote: Hello dear supplier, Do you have any updates? Muy atentamente / Best regards, Maria Daniela Renteria Moreno Technical Functions 42-Preventive Maintenance (JuP1/TEF42) Robert Bosch Sistemas Automotrices SA de C.V. | Av. Robert Bosch #1150 | Parque Industrial Río Bravo C.P. 32557 Ciudad Juárez, Chih | MEXICO [email] This e-mail and any attachment contains information which is private and confidential and is intended for the addressee only. If you are not an addressee, you are not authorized to read, copy or use the e-mail or any attachment. If you have received this e-mail in error, please notify the sender by return e-mail and then destroy it. El presente documento electrónico y cualquier anexo al mismo, contiene información confidencial y exclusiva para el destinatario. Si usted no es el destinatario, no está autorizado a leer este documento, a copiarlo o usar el presente y sus anexos o bien si usted ha recibido este documento electrónico por error, favor de notificar al remitente por este mismo conducto y proceda a eliminar de cualquier archivo este documento electrónico From: EXTERNAL Renteria Moreno Maria Daniela (PM, JuP1/TEF42) Sent: Monday, November 3, 2025 11:51 AM To: [email] ; [email] ; [email] Cc: Sanchez Avila Daniel (JuP1/TEF42) ; Marroquin Salvador Marisol (JuP1/TEF42) ; Gonzalez Armengol Jesus Alfredo (JuP1/TEF42) ; Lopez Torres Gabriela (JuP1/TEF42) Subject: RE: REQUIRED INFORMATION - F03C.K97.154 Hello dear supplier Do you have any updates? We are looking forward to your comments Muy atentamente / Best regards, Maria Daniela Renteria Moreno Technical Functions 42-Preventive Maintenance (JuP1/TEF42) Robert Bosch Sistemas Automotrices SA de C.V. | Av. Robert Bosch #1150 | Parque Industrial Río Bravo C.P. 32557 Ciudad Juárez, Chih | MEXICO [email] This e-mail and any attachment contains information which is private and confidential and is intended for the addressee only. If you are not an addressee, you are not authorized to read, copy or use the e-mail or any attachment. If you have received this e-mail in error, please notify the sender by return e-mail and then destroy it. El presente documento electrónico y cualquier anexo al mismo, contiene información confidencial y exclusiva para el destinatario. Si usted no es el destinatario, no está autorizado a leer este documento, a copiarlo o usar el presente y sus anexos o bien si usted ha recibido este documento electrónico por error, favor de notificar al remitente por este mismo conducto y proceda a eliminar de cualquier archivo este documento electrónico From: EXTERNAL Renteria Moreno Maria Daniela (PM, JuP1/TEF42) Sent: Tuesday, July 29, 2025 9:17 AM To: [email] [email] [email] Cc: Sanchez Avila Daniel (JuP1/TEF42) ; Marroquin Salvador Marisol (JuP1/TEF42) ; Hernandez Rodriguez Tania Giselle (JuP1/TEF42) Subject: REQUIRED INFORMATION - F03C.K97.154 Hello dear supplier, To continue with the change price process, we need to know that the vendor mat of this material F03C.K97.154 was change without physics changes or is a replacement. OUR SYSTEM: THE QUOTE: We look forward to your comments ? Muy atentamente / Best regards, Maria Daniela Renteria Moreno Technical Functions 42-Preventive Maintenance (JuP1/TEF42) Robert Bosch Sistemas Automotrices SA de C.V. | Av. Robert Bosch #1150 | Parque Industrial Río Bravo C.P. 32557 Ciudad Juárez, Chih | MEXICO [email] This e-mail and any attachment contains information which is private and confidential and is intended for the addressee only. If you are not an addressee, you are not authorized to read, copy or use the e-mail or any attachment. If you have received this e-mail in error, please notify the sender by return e-mail and then destroy it. El presente documento electrónico y cualquier anexo al mismo, contiene información confidencial y exclusiva para el destinatario. Si usted no es el destinatario, no está autorizado a leer este documento, a copiarlo o usar el presente y sus anexos o bien si usted ha recibido este documento electrónico por error, favor de notificar al remitente por este mismo conducto y proceda a eliminar de cualquier archivo este documento electrónico

Conversation

Engineer and customer thread

5 messages
  1. Customer Customer reply | Dec 3, 2025 at 9:52 PM
    Private
    Adding Jose to this email, He is the inside sales support for BOSCH If you have any questions, please don’t hesitate to contact me Thanks and Regards [This is Claudia Quintero's card. Their email is [email] Their phone number is +52 33 1333 0260.]
    freshdesk-inline-150140898604.png
    freshdesk-inline-150140898604.png
    attachment
    attachment
    attachment
    attachment
    attachment
    attachment
    attachment
    attachment
  2. Customer Customer reply | Dec 4, 2025 at 10:47 AM
    Hello Jose, Please help us with the quotation valid to change the price in this PO. Alfredo Gonzalez Técnico de Planeación MRO | JuP1/TEF421 [email] [email] Robert Bosch Sistemas Automotrices SA de C.V. | Av. Robert Bosch #1150 | Parque Industrial Río Bravo C.P. 32557 Ciudad Juárez, Chih | MEXICO
    freshdesk-inline-150140994653.png
    freshdesk-inline-150140994653.png

    3 tiny or repeated images hidden.

  3. Customer Customer reply | Dec 4, 2025 at 7:25 PM
    Private
    Hola Alfredo, Attached you will find the quote for the requested part. We have 14 pieces in stock. Thanks! JG.
    freshdesk-inline-150141070350.png
    freshdesk-inline-150141070350.png

    3 tiny or repeated images hidden.

  4. Omron internal Private note | Dec 4, 2025 at 7:35 PM
    Private
    COLAB NOTE UPDATE This case has received a Note from a Collaborator and has been TAG and Possibly Reopened. Please verify if any further action is required.
  5. Omron internal Private note | Dec 12, 2025 at 3:29 PM
    Private
    Subject: RE: Re: RE: REQUIRED INFORMATION - F03C.K97.154 [Case: 1647976] [Caso AOI n.° 1652753] se ha resuelto. Description: Hola Projects, Gracias por su reciente consulta. Nos complace informarle que su caso 1652753 ha sido resuelto satisfactoriamente. Como siempre, estamos a su disposición para brindarle el apoyo que necesite. Si requiere asistencia adicional en el futuro, no dude en comunicarse con nosotros a través de nuestro correo electrónico de soporte: [email] En caso de que considere necesario un seguimiento adicional respecto a este caso, le agradeceremos que responda a este mensaje con una breve actualización, y con gusto le brindaremos la asistencia correspondiente. Juan Antonio Lazcano Su grupo de soporte técnico de Omron AOI