Hi Eric I just called your mobile about Tonys part . Are you still Omron or Aratas? We closed Omron because we were told that we would need to cut PO's to Aratas? From: Anthony Gutierrez Sent: Thursday, July 30, 2026 1:17 PM To: Julian Chaidez Subject: FW: RE: Shutter unloading error support Julian Can you send a Po for 1 of these parts. Thanks From: [email] > Sent: Thursday, July 30, 2026 12:14 PM To: Anthony Gutierrez > Cc: [email] Subject: Re: RE: Shutter unloading error support Hi Tony, Please see the attached quote. These are in stock so if you get us the order soon, there's a decent chance we can get these parts shipped today. Thanks! Best Regards, Eric McElmurry [This is Eric McElmurry's card. Their email is [email] Their phone number is +[phone].] On Thu, 30 Jul at 9:49 AM , Anthony Gutierrez > wrote: Hi Tim I'm looking for pricing for this part included in this quote. Best Regards [Elan_Logo_Final-1-300] Anthony Gutierrez Process Engineer Phone | [phone] ex2038 Address | 650 S. Schmidt Rd., Suite A | Bolingbrook, IL 60440 www.elanindustries.com From: [email] > Sent: Friday, November 8, 2024 2:15 PM To: Anthony Gutierrez >; [email] ; [email] Subject: RE: Shutter unloading error support Anthony, Please find attached the requested quote, we currently have 4 of these in stock in our Dallas, TX warehouse. Please proceed to having a PO issued to my attention for fastest processing. As always please do not hesitate to contact me with any questions. Best Regards, Tim [This is Tim Anderson's card. Their email is [email] Their phone number is +[phone].] From: Anthony Gutierrez > Sent: Friday, November 8, 2024 11:56 AM To: Tony Lee / OEI >; AOISupport-US-A > Cc: Tim Anderson / OEI > Subject: RE: Shutter unloading error support Can I get a quote for 2 parts. Thanks From: [email] > Sent: Friday, November 8, 2024 11:49 AM To: Anthony Gutierrez >; [email] Cc: [email] Subject: RE: Shutter unloading error support Anthony, Great job, appreciate the assist. That solenoid part number is VKPS-3275393-5. Tim Anderson will send you a quote for replacement part, would you like to add any additional for spares? Try cleaning "bad" solenoid, this may give you some functionality until replacement arrives. Have a great day, [This is Tony Lee's card. Their email is [email] Their phone number is +[phone].] From: Anthony Gutierrez > Sent: Friday, November 8, 2024 10:19 AM To: Tony Lee / OEI >; AOISupport-US-A > Subject: RE: Shutter unloading error support Hi Tony Swapped the solenoid and problem moved. Can I get a PN# and pricing for this part. [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTcyMTAyNzE0LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.ZACRJO5_nehR5ZVP54LJzvnghuExdZtUsJg0ZsHkFas] From: [email] > Sent: Friday, November 8, 2024 9:53 AM To: Anthony Gutierrez >; [email] Subject: RE: Shutter unloading error support Good Morning Anthony, How have you been Sir? If shutter door is actually closing and you are still receiving error, it could be due to an bad cylinder or sensor. I have attached a manual used for cylinder replacement, please use to identify sensors and cylinders related to issue. Also perform steps in section 3.3 Checking Operations. Update us with any discoveries you may have. Good luck, [This is Tony Lee's card. Their email is [email] Their phone number is +[phone].] From: Anthony Gutierrez > Sent: Friday, November 8, 2024 8:22 AM To: AOISupport-US-A > Subject: Shutter unloading error support Hello I keep getting the following error on the AOI VT-730. I checked for obstructions and don't see any. Any thoughts on what else I can check. Appreciate your support [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTcyMTAyNzE2LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.aYnzoCq7_CvmUgeKYeqA2qQ2O709Yvku_FKCCJeWSJE] [Elan_Logo_Final-1-300] Anthony Gutierrez Process Engineer Phone | [phone] ex2038 Address | 650 S. Schmidt Rd., Suite A | Bolingbrook, IL 60440 www.elanindustries.com WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. 1826095:2549832
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CustomerCustomer reply | Jul 30, 2026 at 3:27 PM
Hi Eric Please confirm the PO. Use UPS Y2V891, UPS RED
Hi Elan Team, It seems as though the tariff surcharge is missing from your order, so I have to ask that you please amend the PO to include that item and amount as well. Also, I was told you needed qty 2, so I shared the quote with qty 2 items. I see from the PO that you're looking for qty 1, so I've attached an updated quote. Please note the updated total (including the tariff surcharge), which is now $418. Thanks! Best Regards, Eric McElmurry [This is Eric McElmurry's card. Their email is [email] Their phone number is +[phone].] ________________________________
