Ticket #1705570

Hello, I am trying to get a question answered below about a warped PCB and odd inspections. We are working with a small postage stamp size PCB with 0201’s on it and a few QFN’s. nothing to challenging. Upon programming the PCB and running we keep getting a lot of our caps and resistors that look like the scan the part as if it was sunk into the PCB. This is causing many false calls. I put 2 images up of one of them, a 3D image of this as well as the graph that it shows during the scan. What can I do to obtain a more accurate scan? This is a small PCB with not a lot of open space; the PCBs are slightly bowed as well. Can we counter some of this to fix our program? Thank you for the assistance! Brandon Shawyer Sales Representative Tristate Electronic Mfg. 91 Western Maryland Parkway Suite 5 Hagerstown, MD 21740 [phone] EXT. 104 www.tristateelectronicmfg.com SERVING THE ELECTRONICS INDUSTRY SINCE 1985 NIST 800-171 Compliant [ISO-9001-2008-300x152] [ITAR-300x154] SMALL BUSINESS KEEPS AMERICA MOVING From: [email] Sent: Friday, February 20, 2026 4:32 PM To: Brandon Shawyer ; [email] Cc: SMT Subject: RE: Omron AOI reporting Tristate Electronic Mfg. Warning: The sender [email] might be a spam sender. Block as Spam Not a Spam Sender powered by Graphus® Hi Brandon, My guess is the reference plane is inaccurate because of the warpage but you’ll need Francisco or another AE to confirm and walk you trough how to mitigate this if possible as there is a limit to how much warpage can be compensated. Francisco will probably respond but for faster response please email [email] so the call is logged and tracked. Thank you, [This is Max Fabiano's card. Their email is [email] Their phone number is +[phone].] From: Brandon Shawyer > Sent: Friday, February 20, 2026 3:47 PM To: Max Fabiano / OEI > Cc: Francisco Villalpando / OEI >; SMT > Subject: RE: Omron AOI reporting Max, I am hoping you or one of the team members can help me with an issue we have. We are working with a small postage stamp size PCB with 0201’s on it and a few QFN’s. nothing to challenging. Upon programming the PCB and running we keep getting a lot of our caps and resistors that look like the scan the part as if it was sunk into the PCB. This is causing many false calls. I put 2 images up of one of them, a 3D image of this as well as the graph that it shows during the scan. What can I do to obtain a more accurate scan? This is a small PCB with not a lot of open space; the PCBs are slightly bowed as well. Can we counter some of this to fix our program? Thank you for the assistance! Brandon Shawyer Sales Representative Tristate Electronic Mfg. 91 Western Maryland Parkway Suite 5 Hagerstown, MD 21740 [phone] EXT. 104 www.tristateelectronicmfg.com SERVING THE ELECTRONICS INDUSTRY SINCE 1985 NIST 800-171 Compliant [ISO-9001-2008-300x152] [ITAR-300x154] SMALL BUSINESS KEEPS AMERICA MOVING From: [email] > Sent: Monday, February 16, 2026 2:22 PM To: Conor Kilcullen - PTG >; Brandon Shawyer >; Ryan Null > Cc: [email] ; SMT >; Zach Savana - PTG > Subject: RE: Omron AOI reporting Tristate Electronic Mfg. Warning: The sender [email] might be a spam sender. Block as Spam Not a Spam Sender powered by Graphus® Conor, The AI programming is already included with the software they have. There is a new release coming soon but I don’t have the release notes yet so not sure what the benefits are. Of course it’s always good to have the latest but the question is how soon should it be implemented and to me that depends on the benefits it brings. It does require an onsite visit to install. Thanks, [This is Max Fabiano's card. Their email is [email] Their phone number is +[phone].] From: Conor Kilcullen - PTG > Sent: Monday, February 16, 2026 2:10 PM To: Brandon Shawyer >; Max Fabiano / OEI >; Ryan Null > Cc: Francisco Villalpando / OEI >; SMT >; Zach Savana - PTG > Subject: RE: Omron AOI reporting Max/Francisco, I forgot to bring this up on the call on Friday, but Brandon had also asked me about the AI software upgrades coming in March. Can those updates be installed remotely, or does someone from Omron need to physically visit Tristate? Conor Kilcullen Manufacturers’ Representative - Eastern PA, DE, & MD Performance Technologies Group, Inc. ([phone] [email] teamPTG.com [Text, letter Description automatically generated] [Icon Description automatically generated with medium confidence] From: Brandon Shawyer > Sent: Friday, February 13, 2026 1:25 PM To: [email] ; Ryan Null > Cc: [email] ; SMT >; Conor Kilcullen - PTG > Subject: RE: Omron AOI reporting Max, I will need to discuss this with Ryan once he is well enough to come back in from his surgery. (He is well and resting) That was not the price I was expecting… However, this looks to be what we need. We will be in touch between the middle and end of next week on our next steps. I do appreciate the time everybody has spent today to provide us this information. We are nearing the end of this lengthy process change. Have a wonderful weekend, we will be in touch soon. Brandon Shawyer Sales Representative Tristate Electronic Mfg. 91 Western Maryland Parkway Suite 5 Hagerstown, MD 21740 [phone] EXT. 104 www.tristateelectronicmfg.com SERVING THE ELECTRONICS INDUSTRY SINCE 1985 NIST 800-171 Compliant [ISO-9001-2008-300x152] [ITAR-300x154] SMALL BUSINESS KEEPS AMERICA MOVING From: [email] > Sent: Friday, February 13, 2026 1:02 PM To: Brandon Shawyer >; Ryan Null > Cc: [email] ; SMT >; Conor Kilcullen - PTG > Subject: RE: Omron AOI reporting Tristate Electronic Mfg. Warning: The sender [email] might be a spam sender. Block as Spam Not a Spam Sender powered by Graphus® Hi Brandon, Thank you for taking the time to clarify your reporting requirements for AOI data. As discussed the Qup-Navi that you already have does provide all of the data and detail level you need for “real time” information that can be used to track and resolve quality process issues on a daily basis. This data set remains available on your existing server for 3-9 months depending on volumes and failure rates. The Qup-Navi interface is available via a web page so it can easily be accessed during a review meeting to readily display the needed information. For the long term 7-year data retention requirement we have determined that the available Archive software tool would be the best solution which is also paperless and eliminates the need to manually save the data. The interface is also available via a web page hence easily accessible when needed. The software installs on your existing server and requires an external NAS to store the bulk of the data. the Archive can be configured to store the type of data based on your end customer requirements. Attached are two quotes: the bundle version includes pretty much every feature with the optional History feature while the second one can be customized. Please let me know if you wish to go over these quotes in detail. Thank you, [This is Max Fabiano's card. Their email is [email] Their phone number is +[phone].] From: Brandon Shawyer > Sent: Thursday, February 12, 2026 10:58 AM To: Max Fabiano / OEI >; Conor Kilcullen - PTG >; Ryan Null > Cc: Francisco Villalpando / OEI >; SMT > Subject: RE: Omron AOI reporting Max, I created a short word document for our meeting tomorrow. I wanted to try to break down what exactly we are looking for. We are just focusing n getting the following information into the database somehow. If you have any questions leading up to out teams meeting please reach out to me anytime. Brandon Shawyer Sales Representative Tristate Electronic Mfg. 91 Western Maryland Parkway Suite 5 Hagerstown, MD 21740 [phone] EXT. 104 www.tristateelectronicmfg.com SERVING THE ELECTRONICS INDUSTRY SINCE 1985 NIST 800-171 Compliant [ISO-9001-2008-300x152] [ITAR-300x154] SMALL BUSINESS KEEPS AMERICA MOVING From: [email] > Sent: Monday, February 9, 2026 5:23 PM To: Conor Kilcullen - PTG >; Ryan Null > Cc: [email] ; Brandon Shawyer >; SMT > Subject: Re: Omron AOI reporting Sorry I hadn’t checked it off my list! We are good for Friday. Thanks, Max Fabiano Account Manager Omron Inspection Systems Direct: [phone] [email] Omron Automation Americas 2895 Greenspoint Parkway, Suite 100 Hoffman Estates, IL 60169 automation.omron.com ________________________________ From: Conor Kilcullen - PTG > Sent: Monday, February 9, 2026 5:19:41 PM To: Max Fabiano / OEI >; [email] > Cc: Francisco Villalpando / OEI >; Brandon Shawyer >; SMT > Subject: Re: Omron AOI reporting Max, We have a Teams call set up for this Friday 2/13 for 11am. Both you and Francisco already accepted the invite. Brandon Shawyer is the lead engineer managing the new AOI system at Tristate. He accepted the meeting for Friday as well. Ryan will not be available as he is having surgery on Thursday. Let me know if Friday at 11am does not work for you and Francisco. Thanks, Conor Kilcullen ([phone] [email] www.teamPTG.com ________________________________ From: [email] > Sent: Monday, February 9, 2026 4:02:45 PM To: [email] > Cc: Conor Kilcullen - PTG >; [email] > Subject: Omron AOI reporting Hi Ryan, I understand the included reporting available with the S1080 AOI does not exactly fit your previous use model. The intentional design is for the real-time data, useful for process validation and improvement, to be paperless and readily available within a normal 6-9 months period (depending on volumes and failure rates). However we do have other options available that include passing/failing measurement data/images and can be stored for a much longer period of time in the order of 5-7 years and even longer by archiving physical hard drives. I would like to have a Teams call to discuss your goals so we can suggest a solution that suits your needs. I will propose a time hopefully for this week once Francisco gets back to me with his availability so we can brainstorm on a solution and perhaps show you what the software looks like. I appreciate your patience. Best regards, [This is Max Fabiano's card. Their email is [email] Their phone number is +[phone].] WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe. WARNING! This is an email from an external party. Do not click on any link or open any attachment if you cannot ascertain that it is safe.