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Ticket #1758907

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AOI US Closed

AOI Land Extraction Error

CustomerNot indexed
CompanyNot indexed
Priority2
TypeAOI - No Action Required
UpdatedMay 15, 2026 at 6:25 PM
Thread9 messages
Ticket metadata
Group
AOI US (150000419797)
Status
Closed (5)
Created
Apr 30, 2026 at 12:42 PM
Requester
Not indexed
Company
Not indexed
Last synced
Aug 3, 2026 at 1:02 AM
Resolved
May 5, 2026 at 1:36 PM
Closed
May 13, 2026 at 5:42 PM
Tags
A - AOI CASE ACK EN, A - Reply Open, A - 1 Hour Delay rslv, AOI - New CSAT Sent, LOCKED

Current case

Customer issue

Hello, We began running a new program today and there seems to be an issue with the extraction of the lands. I tried troubleshooting this issue with my colleague in Germany and have had no success and he is unavailable now due to a holiday. I’ve attached the email chain the explains the issue I’m seeing and what we have already tried to fix this extraction error. What else might be causing these extraction issues? Here is an example of the extraction issue I’m seeing. The lands aren’t extracting correctly but they appear to be set up correctly in the inspection registration. [email] [email] Thanks, Jenn Bobo AOI Programmer

Conversation

Engineer and customer thread

9 messages
  1. Omron Application Engineer Omron reply | Apr 30, 2026 at 12:51 PM
    Hello Jennifer, Please check the Following: 1- Fiducial color, should not have any noise. 2- Physical placement of the component from the inspection registration screen. 3- The position correction colors and make sure only the solder color of the pads is highlighted. ​ 4- Check the width of rails for the that program, the board should be able to move freely on the conveyor and should not have too loose. ​Please let us know if you need assistance via TeamViewer? Best Regards
  2. Customer Customer reply | Apr 30, 2026 at 1:04 PM
    Hello, All fiducials look good with no noise [email] Physical placement of the component from the inspection registration screen looks accurate [email] For position correction should I be adjusting from this capture list? [email] Width of the rails is correct for the program, board does not seem loose.
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  3. Omron Application Engineer Omron reply | Apr 30, 2026 at 1:09 PM
    Hello Jennifer, Please adjust the position correction colors from Tools --> PCB Image Management --> Edit Model --> PCB Characteristic Parameters and Position correction colors. Please select only the solder colors and clean up as much as possible. Best Regards
  4. Customer Customer reply | Apr 30, 2026 at 1:23 PM
    Hello, I’ve cleaned the image up a lot but it still doesn’t look like it is capturing all the lands correctly. Here is an overview of the cleaned up color. [email] Here us what I’m still seeing for the lands [email] Thanks, Jenn
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  5. Omron Application Engineer Omron reply | Apr 30, 2026 at 1:34 PM
    Hello Jennifer, Please check the bare board and populated board and make sure those are aligned properly. The system extract pads from the bare board and if those pads do not align then it will have some offset. Is TeamViewer available for remote assistance? Best Regards
  6. Customer Customer reply | Apr 30, 2026 at 1:41 PM
    Yes, [email]
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  7. Omron Application Engineer Omron reply | May 5, 2026 at 11:15 AM
    Hello Jennifer, Was Saqib able to help you? Let us know. Thanks.
  8. Customer Customer reply | May 5, 2026 at 11:17 AM
    Yes, Saqib was very helpful and the program seems to be running correctly now. Thanks, Jenn

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  9. Omron Application Engineer Omron reply | May 5, 2026 at 3:25 PM
    No sanitized conversation text indexed.