Ticket #1795028 | Omron Freshdesk Assist

AOI US Closed

AXI inspection for different component types

CustomerNot indexed

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Priority2

TypeFYI-No Action Required

UpdatedJul 10, 2026 at 3:27 PM

Thread2 messages

Ticket metadata

Group: AOI US (150000419797)
Status: Closed (5)
Created: Jun 18, 2026 at 3:44 PM
Requester: Not indexed
Company: Not indexed
Last synced: Aug 3, 2026 at 6:02 AM
Resolved: Jun 30, 2026 at 12:14 PM
Closed: Jul 8, 2026 at 3:26 PM
Tags: A - AOI CASE ACK EN, A - 1 Hour Delay rslv, AOI - New CSAT Sent, LOCKED

Current case

Customer issue

Hi all, Can you please provide some guidance on which component type would be best for inspection of these types of component shown below? I had some success in setting these up as LGA components, but I’m not sure if that the best way to set up this inspection. These are connector components where they will be soldered to the PCB in the area highlighted in yellow. [email] Thank you, [Abbott] Marko Obradov Manufacturing Engineer II Cardiac Rhythm Management Abbott 8300 E. Pacesetter Way │ Scottsdale, AZ 85255 O: 480‑502‑6466 │ M: 480‑798‑1517 [email] This communication may contain information that is proprietary, confidential, or exempt from disclosure. If you are not the intended recipient, please notify the sender immediately and delete this message.

Conversation

Engineer and customer thread

2 messages

Omron Application Engineer Omron reply | Jun 19, 2026 at 4:25 PM

Hello Marko, I would use General Purpose component, this kind of component has a lot of flexibility and almost all the algorithms the other components have. Let me us know if you have difficulties and we can provide more suggestions. -Francisco Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
Omron Application Engineer Omron reply | Jun 30, 2026 at 1:24 PM

No sanitized conversation text indexed.

Read-only retrieval

Retrieved evidence

6 matches

Match strength measures text overlap with past cases and KB documents. It is not the probability that a diagnosis is correct.

How this score is calculated

Top past case16 pts

Previous cases

1 Past case Weak
#1766522 RE: [External] - Omron AXI Shipping
Matched in subject, ticket text, conversation: axi, inspection, different, component, types

RE: [External] - Omron AXI Shipping From: Ryan Morrow / OEI Sent: Tuesday, May 12, 2026 10:10 AM To: 'Chris Wilson' ; Brad Schmidt ; Brian Andersen / OEI ; Eric McElmurry / OEI Cc: Brad Ward / OEI ; Jana Kieckhafer ; Adam Stanley / OEI ; Anthony Noto ; Tim And...
Raw retrieval score 33
2 Past case Weak
#1723612 AXI Inspection Slice Changing
Matched in subject, ticket text, conversation: axi, inspection, has, lot, component

AXI Inspection Slice Changing Good morning, I had a question regarding the inspection slice being set on the "Position Range". The PCB Thickness is 1mm and the reconstruction range is as follows: Above PCB - 0.750 Below PCB - 0.350 A program was created, the I...
Raw retrieval score 25
3 Past case Weak
#1695660 New Cap Inspection & Missing Component False Calls
Matched in subject, ticket text, conversation: inspection, component, different, has

New Cap Inspection & Missing Component False Calls Good morning Omron Team, I have two questions regarding issues that have come up with our AOI machine. 1. Inspecting capacitors with the same part number but different dimensions There has been a new capacitor...
Raw retrieval score 23

Knowledge base

1 KB guidance Weak
AXI Inspection Slice / Position Range Checks
kb/30_quick_reference/axi-inspection-slice-position-range-checks.md | axi, inspection, component

# AXI Inspection Slice / Position Range Checks Use this when AXI programming questions involve inspection slice, adjustment slice, PCB thickness, or reconstruction range. ## Common Pattern Inspection slice settings should be reviewed in the context of board...
Raw retrieval score 15
2 KB guidance Weak
AXI Angled Component Programming Quick Reference
kb/30_quick_reference/axi-angled-component-programming.md | axi, inspection, component

# AXI Angled Component Programming Quick Reference Use this when AXI inspection needs to evaluate components placed at non-standard angles rather than normal 0, 90, 180, or 270 degree orientations. ## Pattern Non-cardinal component angles can cause inspecti...
Raw retrieval score 15
3 KB guidance Weak
Quick Reference: AXI InspectionImage.txt Status
kb/30_quick_reference/axi-inspectionimage-txt-status.md | axi, inspection

# Quick Reference: AXI InspectionImage.txt Status ## Current Status The raw export indicates that `InspectionImage.txt` had not yet been fully decoded into a confirmed field-by-field reference at that time. The later mining pass confirmed that no reliable f...
Raw retrieval score 14

Internal evidence summary

Internal evidence summary only - review before using.

Retrieval match strength: low (31/100)
Reason: Matched axi, inspection, different, component, types, kind, has, lot, flexibility, almost; top ticket #1766522 scored 33; top KB match scored 15.

Similar historical tickets:
- #1766522: RE: [External] - Omron AXI Shipping (score 33) - https://omronelectronicsllc.freshdesk.com/a/tickets/1766522
- #1723612: AXI Inspection Slice Changing (score 25) - https://omronelectronicsllc.freshdesk.com/a/tickets/1723612
- #1695660: New Cap Inspection & Missing Component False Calls (score 23) - https://omronelectronicsllc.freshdesk.com/a/tickets/1695660

Relevant KB docs:
- AXI Inspection Slice / Position Range Checks (kb/30_quick_reference/axi-inspection-slice-position-range-checks.md, score 15)
- AXI Angled Component Programming Quick Reference (kb/30_quick_reference/axi-angled-component-programming.md, score 15)
- Quick Reference: AXI InspectionImage.txt Status (kb/30_quick_reference/axi-inspectionimage-txt-status.md, score 14)

Suggested next checks:
- Confirm the exact machine model, software version, and current alarm or symptom.
- Compare the customer symptom against the matched ticket notes and screenshots.
- Use the matched KB doc as the checklist before recommending parts or escalation.
- If the match is weak, keep this as research only and continue manual triage.

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Ticket #1795028 AXI inspection for different component types

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