AOI US Closed

SDU23C016-400

CustomerNot indexed
CompanyNot indexed
Priority1
TypeAOI - No Action Required
UpdatedJul 25, 2026 at 12:29 PM
Thread11 messages

Current case

Customer issue

Hello, Is it possible to purchase this Omron component, SDU23C016-400? Thank you, Madeline Sliger Sr. Account Executive www.meijicorp.com Meiji Corporation Maryville, TN 37801 ([phone] x3407 ************* *[This Month’s Featured Solution]* *Oriental Motor – Low-Profile SCARA Robots with 360° FreedomLearn more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html *

Conversation

Engineer and customer thread

11 messages
  1. Omron Application Engineer Omron reply | Jul 10, 2026 at 2:56 PM
    Hello Madeline, Yes is possible, what do you need from us? Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  2. Customer Customer reply | Jul 13, 2026 at 8:49 AM
    It's not appearing in the portal. Could you have it added? Thank you, Madeline Sliger Sr. Account Executive www.meijicorp.com Meiji Corporation Maryville, TN 37801 ([phone] x3407 ************* *[This Month’s Featured Solution]* *Oriental Motor – Low-Profile SCARA Robots with 360° FreedomLearn more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html * On Fri, Jul 10, 2026 at 2:56 PM AOI Tech Support - US < [email] wrote: > Hello Madeline, > > > Yes is possible, what do you need from us? > > > Francisco Villalpando > Engineering Supervisor > Direct: +[phone] > [email] * >
  3. Omron Application Engineer Omron reply | Jul 13, 2026 at 10:04 AM
    Hello Madeline, The part you shared is a stepper driver for an SPI machine manufactured by our Inspection Systems Division. Our division sells directly to customers rather than through distributors, such as Meiji in this case. We understand that Meiji currently provides support to TR Group. Should you require a quotation for this part, please confirm the quantity needed, and I will prepare a quote for you. Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  4. Customer Customer reply | Jul 13, 2026 at 10:06 AM
    Hello, Qty is for 1pc. Thank you, Madeline Sliger Sr. Account Executive www.meijicorp.com Meiji Corporation Maryville, TN 37801 ([phone] x3407 ************* *[This Month’s Featured Solution]* *Oriental Motor – Low-Profile SCARA Robots with 360° FreedomLearn more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html * On Mon, Jul 13, 2026 at 10:04 AM AOI Tech Support - US < [email] wrote: > Hello Madeline, > > > The part you shared is a stepper driver for an SPI machine manufactured by > our Inspection Systems Division. > Our division sells directly to customers rather than through distributors, > such as Meiji in this case. We understand that Meiji currently provides > support to TR Group. > Should you require a quotation for this part, please confirm the quantity > needed, and I will prepare a quote for you. > > > Francisco Villalpando > Engineering Supervisor > Direct: +[phone] > [email] * > On Mon, 13 Jul at 7:49 AM , Madeline Sliger > wrote: > > It's not appearing in the portal. Could you have it added? > > > > > > Thank you, > Madeline Sliger > Sr. Account Executive > www.meijicorp.com > Meiji Corporation > Maryville, TN 37801 > ([phone] x3407 > > > ************* > *[This Month’s Featured Solution]* > > *Oriental Motor – Low-Profile SCARA Robots with 360° FreedomLearn > more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html > * > > > On Fri, Jul 10, 2026 at 2:56 PM AOI Tech Support - US < > [email] wrote: > >> Hello Madeline, >> >> >> Yes is possible, what do you need from us? >> >> >> Francisco Villalpando >> Engineering Supervisor >> Direct: +[phone] >> [email] * >> On Thu, 9 Jul at 2:23 PM , Madeline Sliger >> wrote: >> >> Hello, >> >> Is it possible to purchase this Omron component, SDU23C016-400? >> >> >> >> >> >> Thank you, >> Madeline Sliger >> Sr. Account Executive >> www.meijicorp.com >> Meiji Corporation >> Maryville, TN 37801 >> ([phone] x3407 >> >> >> ************* >> *[This Month’s Featured Solution]* >> >> *Oriental Motor – Low-Profile SCARA Robots with 360° FreedomLearn >> more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html >> * >> >> 1809899:2549832 >
  5. Omron internal Private note | Jul 13, 2026 at 1:21 PM
    Private
    Hi Max Meiji located in TN requested a spare part quote. See quote attached, They are Omron distributor and AOI Rep -Francisco Francisco Villalpando Engineering Supervisor Direct: +[phone] [email]
  6. Customer Customer reply | Jul 13, 2026 at 1:33 PM
    Private
    Hi Madeline, Please see quote attached. Please ensure to specify shipping account #, the recipient address and contact info. Thank you, [This is Max Fabiano's card. Their email is [email] Their phone number is +[phone].]
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  7. Omron internal Private note | Jul 13, 2026 at 1:37 PM
    Private
    COLAB NOTE UPDATE This case has received a Note from a Collaborator and has been TAG and Possibly Reopened. Please verify if any further action is required.
  8. Customer Customer reply | Jul 13, 2026 at 2:17 PM
    Thank you! If we place an order, who do we send the PO to? Thank you, Madeline Sliger Sr. Account Executive www.meijicorp.com Meiji Corporation Maryville, TN 37801 ([phone] x3407 ************* *[This Month’s Featured Solution]* *Oriental Motor – Low-Profile SCARA Robots with 360° FreedomLearn more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html * On Mon, Jul 13, 2026 at 1:33 PM [email] wrote: > Hi Madeline, > > Please see quote attached. Please ensure to specify > shipping account #, the recipient address and contact info. > > > > Thank you, > > > > > > [image: This is Max Fabiano's card. Their email is [email] > Their phone number is +[phone].] > > > > > > > On Mon, 13 Jul at 9:06 AM , Madeline Sliger > wrote: > > Hello, > > > > Qty is for 1pc. > > > > > > > > > > > > Thank you, > Madeline Sliger > Sr. Account Executive > www.meijicorp.com > Meiji Corporation > Maryville, TN 37801 > ([phone] x3407 > > > > > > ************* > > *[This Month’s Featured Solution]* > > > *Oriental Motor – Low-Profile SCARA Robots with 360° Freedom Learn > more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html > * > > > > > > On Mon, Jul 13, 2026 at 10:04 AM AOI Tech Support - US < > [email] wrote: > > Hello Madeline, > > > > > > The part you shared is a stepper driver for an SPI machine manufactured by > our Inspection Systems Division. > > Our division sells directly to customers rather than through distributors, > such as Meiji in this case. We understand that Meiji currently provides > support to TR Group. > > Should you require a quotation for this part, please confirm the quantity > needed, and I will prepare a quote for you. > > > > Francisco Villalpando > > Engineering Supervisor > > Direct: +[phone] > [email] * > > On Mon, 13 Jul at 7:49 AM , Madeline Sliger > wrote: > > It's not appearing in the portal. Could you have it added? > > > > > > > > > > > > Thank you, > Madeline Sliger > Sr. Account Executive > www.meijicorp.com > Meiji Corporation > Maryville, TN 37801 > ([phone] x3407 > > > > > > ************* > > *[This Month’s Featured Solution]* > > > *Oriental Motor – Low-Profile SCARA Robots with 360° Freedom Learn > more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html > * > > > > > > On Fri, Jul 10, 2026 at 2:56 PM AOI Tech Support - US < > [email] wrote: > > Hello Madeline, > > > > > > Yes is possible, what do you need from us? > > > > Francisco Villalpando > > Engineering Supervisor > > Direct: +[phone] > [email] * > >
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  9. Customer Customer reply | Jul 13, 2026 at 3:23 PM
    Private
    Madeleine, Yes you can send the PO to me. Hopefully the bill to and ship to locations are already registered into out system else well have some work to do before we can process. Thanks, Max Fabiano Sr. Account Manager Omron Inspection Systems Direct: [phone] [email] Omron Automation Americas 2895 Greenspoint Parkway, Suite 100 Hoffman Estates, IL 60169 automation.omron.com ________________________________
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  10. Customer Customer reply | Jul 13, 2026 at 3:24 PM
    Hi Max, They should be. Meiji has an account with Omron. Thank you, Madeline Sliger Sr. Account Executive www.meijicorp.com Meiji Corporation Maryville, TN 37801 ([phone] x3407 ************* *[This Month’s Featured Solution]* *Oriental Motor – Low-Profile SCARA Robots with 360° FreedomLearn more: https://www.orientalmotor.com/industrial-robots/scara-robots-ovr.html * On Mon, Jul 13, 2026 at 3:22 PM [email] wrote: > Madeleine, > Yes you can send the PO to me. Hopefully the bill to and ship to locations > are already registered into out system else well have some work to do > before we can process. > > Thanks, > > Max Fabiano > Sr. Account Manager > Omron Inspection Systems > Direct: [phone] > [email] > > Omron Automation Americas > 2895 Greenspoint Parkway, Suite 100 > Hoffman Estates, IL 60169 > > automation.omron.com > > ------------------------------ > *
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  11. Omron Application Engineer Omron reply | Jul 15, 2026 at 10:27 AM
    No sanitized conversation text indexed.