Ticket #1819871

Las IP coinciden en la maquina con lo que tenemos en el vDBtool [cid:71dfbcfb-47db-4610-8ce6-411177abd167] Best Regards AP ________________________________ From: AOI Tech Support - MX Sent: Friday, July 17, 2026 8:51 AM To: Antonio Posada Subject: Re: Power Off Constante [Case: 1803142] CAUTION: External Email. Please be aware and alert. Buen día Antonio Hemos visto ese error cuando hay diferencias en las IP Address. Puedes verificar que la IP Address de la maquina coincida con la IP address declarada para esa maquina en el vDBtool? Saludos Claudio E. [X] Claudio Echeverría OMX-OEI AOI Engineer Supervisor Direct: +52 55.3939.5699 | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com [X] [X] [X] [X] This is a confidential message. If received in error, delete it and notify the sender. Activado Vie, 3 Jul a 10:17 A. M. , Antonio Posada escribió: Hola Juan Aun no se resuelve, el problema es que no esta corriendo por el momento la linea. Esta es la imagen del error. El problema es que no me permite hacer un recovery del error. Esto paso aproximadamente 6 veces en un dia [https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MTUwMTY4NDg2NTY5LCJkb21haW4iOiJvbXJvbmVsZWN0cm9uaWNzbGxjLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjoyNTQ5ODMyfQ.8lIBIPk2LBLihpSj5R4ZYwY-2MjgtI6uFdTTJieC0wE] Best Regards AP ________________________________ From: AOI Tech Support - MX Sent: Thursday, July 2, 2026 5:31 PM To: Antonio Posada Subject: Re: Power Off Constante [Case: 1803142] CAUTION: External Email. Please be aware and alert. Hola Antonio, Ya pudieron resolver el problema? ​ ese error se refiere a conexion a base de datos el equipo no tiene acceso a ala base o ala red. ​ Juan Lazcano Application Engineer Inspection System Direct: +52 [phone] | [email] Omron Mexico Niba Corporate Tower | Av. de las Américas 1462, 8th Floor | Country Club | Guadalajara, Jalisco 44610, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender. Activado Mar, 30 Jun a 5:37 P. M. , AOI Tech Support - MX escribió: Hola Antonio, ¿tendrás alguna imagen del error? en los logs aparecen errores de conexion, de transferencia. ​ Best Regards [https://outlook.office.com/mail/inbox/id/AAkALgAAAAAAHYQDEapmEc2byACqAC%2FEWg0A0upKdiazWke6N55pIJBZIQABTH1wzgAA?nativeVersion=1.2026.623.400] Rubén Domínguez Application Engineer Inspection System Direct: +52 33.1410.8053 | [email] Omron Mexico Blvd. Miguel de Cervantes Saavedra 169, 1st Floor | Granada | Miguel Hidalgo | Mexico City, CDMX 11520, Mexico automation.omron.com This is a confidential message. If received in error, delete it and notify the sender. Activado Mar, 30 Jun a 1:42 P. M. , Antonio Posada escribió: Buen dia, Me pueden apoyar con una AOI que me marca un error constante terminacion 0006. Que solo permite reiniciar la maquina, no deja reiniciar ni nada. Adjunto los logs del equipo Best regards / Saludos [https://outlook.office.com/mail/inbox/id/AAkALgAAAAAAHYQDEapmEc2byACqAC%2FEWg0A0upKdiazWke6N55pIJBZIQABTH1wzgAA?nativeVersion=1.2026.623.400] Antonio Posada Test Engineer Volex Inc Tijuana, B.C. [www.volex.com] Antonio Posada Test Engineer Volex de Mexico Av 32 Sur, No. 8950, Tijuana, Baja California, 22116 t:+52 [phone] | m: | f: [email] w: www.volex.com This email and its attachments contain confidential and/or legally privileged information, intended only for the named recipient(s). If you have received this email in error, please notify the sender immediately, delete it, and do not read, copy, or distribute its contents. The contents of this email may be subject to applicable export control laws and regulations. It is the recipient's responsibility to ensure that any onward transmission, disclosure, or use complies with such laws and that information is not shared without appropriate authorization. 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