A - AOI CASE ACK SP, A - 1 Hour Delay rslv, LOCKED
Current case
Customer issue
Buen día equipo de Omron Me comunico de la compañía Volex de México ubicados en Tijuana Aquí en planta contamos con 2 AOI (1 730 y 1 530 que presentan -- Antonio Posada Test Engineer Volex de Mexico Av 32 Sur, No. 8950, Tijuana, Baja California, 22116 T: +52 [phone] M: F: E: [email] W: www.volex.com This email and its attachments contain confidential and/or legally privileged information, intended only for the named recipient(s). If you have received this email in error, please notify the sender immediately, delete it, and do not read, copy, or distribute its contents. The contents of this email may be subject to applicable export control laws and regulations. It is the recipient's responsibility to ensure that any onward transmission, disclosure, or use complies with such laws and that information is not shared without appropriate authorization. The Volex group complies with all relevant global import and export control laws and regulations. Volex group companies are located worldwide, including the UK, US, EU, China, Mexico, Türkiye, India, Vietnam, and Indonesia. Accordingly, potential or current customers and suppliers should exercise care when sending export-controlled information to any Volex entity or employee by ensuring the release of such information is authorized. Information subject to U.S. export controls under the EAR, ITAR, or other such regulations should not be provided to U.S. entities within the Volex group unless it has been expressly authorized to be exported to the recipient by the cognizant U.S. regulatory body via a license or license exception/exemption Nothing in this email or any attachments shall be construed as a legally binding offer, acceptance, or agreement unless explicitly stated otherwise in a separate written agreement. All email communications are subject to contract. Volex accepts no liability for any damage caused by any virus transmitted by this email.
Conversation
Engineer and customer thread
2 messages
OA
Omron Application EngineerOmron reply | Dec 4, 2025 at 4:01 PM
Hola Antonio, Este es un correo duplicado sera cerrado. Saludos
OI
Omron internalPrivate note | Dec 4, 2025 at 5:25 PM
Private
Subject: RE: Error constante en máquina AOI [Caso AOI n.° 1653709] se ha resuelto. Description: Hola Antonio, Gracias por su reciente consulta. Nos complace informarle que su caso 1653709 ha sido resuelto satisfactoriamente. Como siempre, estamos a su disposición para brindarle el apoyo que necesite. Si requiere asistencia adicional en el futuro, no dude en comunicarse con nosotros a través de nuestro correo electrónico de soporte: [email] En caso de que considere necesario un seguimiento adicional respecto a este caso, le agradeceremos que responda a este mensaje con una breve actualización, y con gusto le brindaremos la asistencia correspondiente. Juan Antonio Lazcano Su grupo de soporte técnico de Omron AOI