Ticket #1674886 | Omron Freshdesk Assist

AOI US Closed

SPI data export - CKD VP5200 vs VP9000

CustomerNot indexed

CompanyNot indexed

Priority2

TypeFYI-No Action Required

UpdatedJan 29, 2026 at 2:27 PM

Thread2 messages

Ticket metadata

Group: AOI US (150000419797)
Status: Closed (5)
Created: Jan 12, 2026 at 10:38 AM
Requester: Not indexed
Company: Not indexed
Last synced: May 19, 2026 at 1:25 AM
Resolved: N/A
Closed: N/A
Tags: A - AOI CASE ACK EN, A - 1 Hour Delay rslv, LOCKED

Current case

Customer issue

Good morning, I have a question regarding the data export functionality of our new machine. Is the VP9000 capable of exporting data in the same format as the VP5200 we currently have in operation? I have attached a sample of our current SPI data export from the VP5200 for reference. Best Regards, Henry D. Zimmerman, CSMTPE Process Automation Engineer [email] E: [email] P: [phone] | M: [phone] [A red and blue logo Description automatically generated][A black and white x logo Description automatically generated] [A blue square with white letters Description automatically generated] [Facebook - Free social media icons] RANKED #1 BY QUALITY MAGAZINE AS A QUALITY LEADERSHIP 100 COMPANY CONFIDENTIAL NOTICE - This email and any attachments may contain PRIVILEGED or CONFIDENTIAL information and may be used only by the intended recipient. If you have received this by mistake, please notify us by return e-mail, then delete.

Conversation

Engineer and customer thread

2 messages

Omron Application Engineer Omron reply | Jan 12, 2026 at 10:53 AM

Hello Henry, The output setting on a VP9000 can be changed to match your VP5200 by following the steps in attached procedure. Location of VP900.ini file is located in PC location D/VP9000. Please make a copy of vp9000.ini file prior to making changes. Thanks,

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Omron internal Private note | Jan 19, 2026 at 10:24 AM

Private

Subject: RE: SPI data export - CKD VP5200 vs VP9000 [ AOI Case# 1674886] has been resolved. Description: Hello Henry, Thank you for your recent inquiry. We’re pleased to inform you that your case 1674886 has been resolved. As always, we're here to support you. If you need assistance in the future, please don’t hesitate to reach out to us via our support email: [email] If you believe further support is needed regarding this case, simply reply to this message with a brief status update, and we’ll be happy to assist you. Tony Lee Your Omron AOI Technical Support Group

Read-only retrieval

Retrieved evidence

6 matches

Match strength measures text overlap with past cases and KB documents. It is not the probability that a diagnosis is correct.

How this score is calculated

Top past case17 pts

Previous cases

1 Past case Weak
#1723972 Output files from SPI and AOI
Matched in subject, ticket text, conversation: spi, file, aoi, data, support

Output files from SPI and AOI Hello, I am trying to map the output CSV from a V9000 and two VT-S1080 systems to a different file server for FactoryLogix integration. Using the vDB application I can point the destination to the new folders and use the TEST butt...
Raw retrieval score 35
2 Past case Weak
#1688096 FW: QL data collection Reporting for SPI, 2D-AOI and 3D-AOI and
Matched in subject, ticket text, conversation: spi, data, aoi, support, file

FW: QL data collection Reporting for SPI, 2D-AOI and 3D-AOI and [This is Jeremiah Soliz's card. Their email is [email] Their phone number is +[phone].] From: Antonio Hightower Sent: Wednesday, January 28, 2026 1:16 PM To: Saqib Toor / OEI ; Jeremiah Soliz / OE...
Raw retrieval score 34
3 Past case Weak
#1834348 VP5200L-V support? (1000+ paste failures/warnings) from locked ticket:1760407
Matched in subject, ticket text: vp5200, support, spi, ckd, vp9000

VP5200L-V support? (1000+ paste failures/warnings) from locked ticket:1760407 Please check ticket [#{ticket.id}}] for the full message before responding. Last Public comment: Rogers, Will : Good morning. We received the white calibration plate yesterday with a...
Raw retrieval score 32

Knowledge base

1 KB guidance Moderate
AOI/SPI MES Example Output File Request
kb/30_quick_reference/aoi-spi-mes-example-output-file-request.md | spi, data, export, file, aoi

# AOI/SPI MES Example Output File Request Use this when a customer or MES vendor asks for example AOI/SPI output files for integration planning. ## Clarify First 1. Which machine family is involved: AOI, SPI, AXI, or a mixed line? 2. Which integration metho...
Raw retrieval score 23
2 KB guidance Moderate
SOP: SPI VP9000 Data Station Install Prerequisite Sequence
kb/20_sops/spi-vp9000-datastation-install-prerequisite-sequence.md | spi, data, vp9000, support, file

# SOP: SPI VP9000 Data Station Install Prerequisite Sequence ## Purpose Use this when VP9000 Data Station install/runtime issues appear after a partial install, missing prerequisite, driver/key recognition failure, or path/share mapping problem. ## Core Pat...
Raw retrieval score 23
3 KB guidance Moderate
AOI Full Stitched Board Image Export Questions
kb/30_quick_reference/aoi-full-stitched-board-image-export.md | data, export, support, file, aoi

# AOI Full Stitched Board Image Export Questions Use this when a customer asks whether VT-S/AOI can export or save a full stitched board image assembled from scanned sections. ## Clarify The Request Ask what they need the stitched image for: - visual proce...
Raw retrieval score 17

Internal evidence summary

Internal evidence summary only - review before using.

Retrieval match strength: low (37/100)
Reason: Matched spi, data, export, ckd, vp5200, vp9000, support, ini, file, aoi; top ticket #1723972 scored 35; top KB match scored 23.

Similar historical tickets:
- #1723972: Output files from SPI and AOI (score 35) - https://omronelectronicsllc.freshdesk.com/a/tickets/1723972
- #1688096: FW: QL data collection Reporting for SPI, 2D-AOI and 3D-AOI and (score 34) - https://omronelectronicsllc.freshdesk.com/a/tickets/1688096
- #1834348: VP5200L-V support? (1000+ paste failures/warnings) from locked ticket:1760407 (score 32) - https://omronelectronicsllc.freshdesk.com/a/tickets/1834348

Relevant KB docs:
- AOI/SPI MES Example Output File Request (kb/30_quick_reference/aoi-spi-mes-example-output-file-request.md, score 23)
- SOP: SPI VP9000 Data Station Install Prerequisite Sequence (kb/20_sops/spi-vp9000-datastation-install-prerequisite-sequence.md, score 23)
- AOI Full Stitched Board Image Export Questions (kb/30_quick_reference/aoi-full-stitched-board-image-export.md, score 17)

Suggested next checks:
- Confirm the exact machine model, software version, and current alarm or symptom.
- Compare the customer symptom against the matched ticket notes and screenshots.
- Use the matched KB doc as the checklist before recommending parts or escalation.
- If the match is weak, keep this as research only and continue manual triage.

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Ticket #1674886 SPI data export - CKD VP5200 vs VP9000

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